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Commission is not calculated correctly for woocommerce product

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Commission is not calculated correctly for woocommerce product

Tagged: Affiliate Commission, Commission

  • This topic has 8 replies, 4 voices, and was last updated 10 years, 5 months ago by Diego1980.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 9, 2014 at 4:55 pm #11755
    soralsokal
    Member

    Hi,

    the total sales price of my digital WooCommerce product ist 9,99€.

    I have set the commission in the product to 40 (%).

    Now, I’ve made a test purchase and the affiliate partner got 3€ commission. That doesn’t add up.

    40% commission on the 9,99€ sales price, should have resulted in a commission of 4€.

    What am I doing wrong?

    November 9, 2014 at 10:32 pm #66650
    admin
    Keymaster

    Do you have tax or vat for that product which is included in that price? Do you have the debug option enabled in the affiliate plugin by any chance?

    November 10, 2014 at 11:08 am #66651
    Diego1980
    Member

    Hi, i have the same problem.

    At 7$ a product with 25% commission, leads to gain 4$ instead of $ 3.5. I do not Understand why.

    Always rounded up. It needs to be exact commission.

    Commision level not defined Default, ok? Only the product has the commission, different in each.

    I hope you can understand me.

    The verion WP Affiliate is 5.8.6

    Look the Picture: [http://i.imgur.com/yWgIk6K.jpg]

    I haven’t tax or vat for that product which not is included in that price-

    I test the Debug activate and Turn off Debug, same error.

    Tnhx

    Diego

    November 11, 2014 at 12:35 am #66652
    wpCommerce
    Moderator

    @Diego1980, I just checked the log file. I couldn’t find any entry for a $7 purchase. Can you please do another transaction so I can check it (please enable the debug option in the plugin before doing the transaction)?

    November 18, 2014 at 4:08 pm #66653
    Diego1980
    Member

    Hi, Done. I buy other product to 147€ with 25% commission. Continue the problme. The Affiliate win 37€ instead of 36.75€

    I chech DEBUG Option ENABLE before doing the transaction.

    Thnx

    Look the pic >>> [http://i.imgur.com/fAQplzd.jpg]

    Thnx again

    November 18, 2014 at 10:31 pm #66654
    admin
    Keymaster

    Thank you for doing that. Please post a link to your product page (not an image) so we can investigate a few things on your site.

    November 24, 2014 at 3:16 pm #66655
    Diego1980
    Member

    Okay.. Link =>> [http://www.silviamarco.com/tienda-de-productos/]

    Thank you.

    Diego

    Pd: Tell me If you needed the admin pass and user, I can send it to you.

    November 25, 2014 at 12:25 am #66656
    admin
    Keymaster

    Thank you. Looks like you are using the affiliate and woocommerce addon. I have applied a fix to this addon. Please upgrade it to v1.3 and you shouldn’t see this issue anymore.

    https://www.tipsandtricks-hq.com/wordpress-affiliate/product-specific-affiliate-commission-woocommerce-products-1004

    November 27, 2014 at 12:28 pm #66657
    Diego1980
    Member

    Hi! Works Greats now! Thnx for the Support!

    Regards,

    Diego

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