WishList and affiliate – "Commission amount from this transaction is 0 or less"

[Moreen]

Hi there; I’m trying to integrate a hosted paypal button with WP Affiliate and Wishlist Member. Everything involved is at the most recent version.

I’ve created an affiliate button that will take me to this page and track my affiliate ID: [http://goodhomeorganizing.com]

I can then click the Paypal “Get Instant Access” button on this page (either one – it’s in here twice). I pay for the course, and am returned to the “thank-you” page, which is the signup page for the course – part of the WishList Member plugin. Payment works, the buyer is delivered back to the site where they can get access to the course, but the commission and clicks aren’t being recorded in WP Affiliate. Here’s what’s in my debug log:

[12/03/2014 8:21 PM] – SUCCESS :WishList Member – paypal_ipn_response. Custom var value: ap_id=aloeroot/&ip=66.185.213.122

[12/03/2014 8:21 PM] – SUCCESS :WishList Member – paypal_ipn_response. Affiliate commission need to be tracked. Affiliate ID: aloeroot/

[12/03/2014 8:21 PM] – SUCCESS :WishList Member – paypal_ipn_response. Extra debug data: Referrer: aloeroot/ Sale Amt: -49.82 Buyer Email: [redacted] Txn ID: 44B036734U008102V

[12/03/2014 8:21 PM] – SUCCESS :wp_aff_award_commission_unique() – Txn ID: 44B036734U008102V

[12/03/2014 8:21 PM] – SUCCESS :Calling process commission function.

[12/03/2014 8:21 PM] – SUCCESS :Referrer: aloeroot/, Sale Amount: -49.82, Transaction ID: 44B036734U008102V, Item ID: 1384290280, Buyer Email: [redacted], Custom Commission Rate:

[12/03/2014 8:21 PM] – SUCCESS :The commission amount from this transaction is 0 or less so this won’t be recorded in the commissions log

Can you suggest anything please? I do have this WP Affiliate plugin working on another site where there’s just the Paypal button but no Wishlist Member integration. Same license. Thank you.

[admin]

Couple of things. The affiliate ID (aloeroot/) looks wrong to me. I think there is an extra slash at the end of that ID. You probably added a slash at the end after the affiliate ID value.

The main issue is that this transaction that you showed us is for a refund. See how the amount is -49.82? That is usually a refund case. So do you have log from a standard transaction?

[Moreen]

Thank you – it seems to have been the slash on the end of the affiliate link that was the issue. Changing that has solved it – all we were logging before was refunds, when I refunded each of my test purchases. Now the debug log is showing all the transactions and things are working.

[Author]

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