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Client moved site and no members show up in members dashboard

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Client moved site and no members show up in members dashboard

  • This topic has 3 replies, 2 voices, and was last updated 13 years, 5 months ago by trock.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 13, 2011 at 4:14 pm #5020
    trock
    Member

    We had WP eMember working fine on a client site and then the client moved the site and now no members show up in the Member dashboard (not even when we add a new member). All members do show up in the public Member list that shows up via [wp_eMember_user_list] and they do ahow up if we run the Member List function that shows emails.

    Will we have to uninstall/re-install WP-eMember at the new domain?

    regards,

    Tony

    December 13, 2011 at 5:36 pm #39586
    wzp
    Moderator

    Perhaps this might help…

    https://support.tipsandtricks-hq.com/forums/topic/members-and-membership-levels-disappeared-on-site-move#post-24423

    December 13, 2011 at 10:49 pm #39587
    trock
    Member

    Thanks, looks like it’s a different problem as we haven’t lost membership levels – just the member list at the Manager Members dashboard.

    December 14, 2011 at 1:46 am #39588
    trock
    Member

    Turns out it’s a conflict with WPDirectory Pro.

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