Clicks are showing, but not sales (PayPal/WP-Affiliate)

[rebekahzjones]

Hey Amin,

I’ve read all the posts similar to this and can’t find a solution for this. I’m using a plain PayPal button, (though I do have eStore, just not using it on this one: long story), WP-Affiliate installed on my root domain and the helper plugin installed on my subdomain, where my sales page is.

The landing page is: http://feliciaslattery.com/a/cash-in-on-jv-communication

I’m using integration option #1 found here: http://www.tipsandtricks-hq.com/wordpress-affiliate/plain-paypal-button-and-affiliate-plugin-integration-168

I enabled “Debug” on WP-Affiliate, but the resulting log was empty.

When I do my tests, the clicks are tracked just fine, but sales aren’t showing.

Thanks!

~R

[amin007]

The satellite affiliate addon is not a duplicate copy of the actual affiliate plugin so it doesn’t work like the way you may think it does. It has very limited relay functionality.

Which page is the customer getting redirected to after the purchase? Is this page part of the WordPress install that has the main affiliate plugin installed?

[rebekahzjones]

Amin,

No, the redirect page is one on the subdomain. That’s probably the issue, eh? There was some quick setup done when we originally installed eStore and Affiliate, so we may have a faulty setup (ie: domains and subdomains and trying to work with both). eStore and all the sales pages are on the subdomain, the affiliate plugin is on the root domain.

Would it make more sense to move the affiliate plugin to the subdomain? Can I export all the affiliates and their data? I would probably have to create a redirect for http://mydomain.com/affiliates to direct to http://mydomain.com/subdomain/affiliates, right?

Is there a simpler way to streamline this, or is that the best solution?

Thanks for your assistance!

~R

[rebekahzjones]

UPDATE: I went ahead and moved the Affiliate Plugin from my root domain to my subdomain (through PhP Admin in my cPanel, per your advice in a different thread), did a test and it worked perfectly!

Hurrah!

Now, to get the affiliates to be able to login to their backend at http://mydomain.com/affiliates, I’ll have to do a cPanel redirect, right?

[amin007]

A cPanel redirect will do.

[rebekahzjones]

Awesome, thanks!

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