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Clicking Gallery List Name causes all items to disappear

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Clicking Gallery List Name causes all items to disappear

  • This topic has 4 replies, 2 voices, and was last updated 7 years, 3 months ago by Peter.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 7, 2018 at 6:00 pm #14687
    reesamarchetti
    Member

    Hi,

    On the Gallery Management page, when I click Gallery List Name or Gallery ID under Existing Galleries, all the galleries disappear. It says No Items found.

    Also, Bulk Import Process Status says There are currently bulk import events in progress. But when I click for more info, it shows all watermarking status completed. (I didn’t think I was watermarking anything.)

    Thanks for your help.

    February 7, 2018 at 9:57 pm #77244
    Peter
    Member

    when I click Gallery List Name or Gallery ID under Existing Galleries, all the galleries disappear. It says No Items found

    Do you mean the “Gallery Name” column in the main settings page which lists all your galleries?

    When you refresh that page do the galleries appear again?

    Bulk Import Process Status says There are currently bulk import events in progress

    It could be that during some of the processing of the photos your server may have run out of resources or something else went wrong. Clear that bulk event using the “clear” link in the table.

    You should also check your PHP server logs to see if you can spot any “memory exhausted” or other errors.

    February 8, 2018 at 3:27 pm #77245
    reesamarchetti
    Member

    Hi Peter,

    Thanks for your reply. I cleared the Bulk Import and that message went away.

    But the Gallery List Name/Gallery ID problem under Existing Galleries still exists. This is the column in the Gallery (Gallery Management) page. I guess that is main settings.

    When I click Gallery List Name or Gallery ID under Existing Galleries, all the galleries disappear. It says No Items found. Refreshing the page did not help.

    February 8, 2018 at 4:13 pm #77246
    reesamarchetti
    Member

    Hi Peter,

    Our server tech says he cannot find relevant errors related to memory exhaustion. “Errors I am seeing are coming from wp-photo-seller plugin in wp-photoseller-list-galleries.php on line 350.”

    Does that help?

    February 8, 2018 at 11:04 pm #77247
    Peter
    Member

    I’ve sent you an email.

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