Clicking add button does not take you to the cart

[bb]

I’ve been using WP eStore for years and never had this issue. In the past, when a product’s add button was clicked, the page would scroll down to the cart at the bottom of the page. Now when an add button is clicked, it leaves the store page, and goes to the site’s home page. Here is one of the store pages: ingridchun.com/news/?page_id=870

Let me know what other info I need to provide for troubleshooting this issue. Thanks!

[wzp]

I’ve been using WP eStore for years and never had this issue.

1. When was the last time, you did not notice the issue?

2. Since then, didd you change your site’s theme or add any new plugins?

[admin]

It looks like you have enabled the “Automatic redirection to checkout page” feature in the settings and used your homepage URL as the redirection page. Turn that feature off if you don’t want to use it.

Alternatively, read the following page to and configure that feature properly:

https://support.tipsandtricks-hq.com/forums/topic/how-to-create-a-specific-checkout-page-for-estore

[bb]

wzp: The only thing I changed recently was adding a new item into the store, which I’ve done many times without this issue. A few months ago, I changed over to https for paypal requirements, but I didn’t notice that affecting eStore..

admin:

I didn’t and don’t currently have “Automatic redirection to checkout page” enabled.

To troubleshoot, I had temporarily tried the steps on that “Automatic redirection” page you referenced. An add button would take me to the checkout page, but once I clicked a delete button on the checkout page, it would redirect back to my homepage. So I reverted back to the cart at the bottom of the product pages.

Thank you both for your help. Any other ideas?

[admin]

I will jump on your site and check all the settings. I have sent you an email for it.

[Author]

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