Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Checkout redirection window to paypal
Tagged: checkout, PayPal, redirection
- This topic has 10 replies, 2 voices, and was last updated 13 years, 2 months ago by admin.
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August 31, 2011 at 11:56 pm #4201AncadeMember
When I click on my paypal express checkout, I get the redirection window as a new Full browserwindow. I seen on tipsandtricks when I ordered e-store, that the redirection window popped up and was sized. How can I get the same? (btw I have fancy redirection checked and using the latest wordpress version) Do I need a plugin for this?
September 1, 2011 at 3:04 am #36061adminKeymasterPlease post a link to your products page so I can check out the behavior.
September 1, 2011 at 11:37 am #36062AncadeMemberI thought I could solve the problem by uncheckig and rechecking the fancy redirection. But instead I don’t get anymore the redirection window. It does go directly to paypal with Firefox after a few secs wait. But with IE it does nothing. The products URL you can try: http://www.herbalmenplus.com/products
September 1, 2011 at 1:10 pm #36063AncadeMemberI just installed an test environment with the same configuration, you will see now the full window opening as I described in my first post http://www.help-template.com/templates . The other url herbalmenplus has the same configuration and settings and that doesn’t open the redirection window (with the message “Please wait, your order is being processed… You will be redirected to the payment page shortly”). I’m using IE and FF, also deleted my cookies and disabled plugins so I’m sure there is no conflict
September 1, 2011 at 5:41 pm #36064AncadeMemberWeird things are happening, on my site herbalemplus.com , I first got the full screen redirection screen, and today for several hours, I sometimes got cart is empty error message or was directed directly to paypal. An hour ago I now get the full screen redirection page again. I also checked one of your example websites http://ultimate-pumpkin-stencils.com and they have the same full screen window redirection message. I would like to have the same what you have, sized window that opens infront of de checkoutpage. What do worry me is the differences I got when checking out everytime
September 1, 2011 at 11:17 pm #36065AncadeMemberSo basically I have 2 problems:
1. Not getting with the redirection message a sized window infront of the checkoutpage
2. E-store checkout working on Firefox but not with Internet explorer (Your shopping cart is empty).
The 2nd problem I tested it more with IE, and it seems when:
1. Checkout get message empty cart, click go back to products
2. add product again
3. get the checkout page, but instead checking out I continue shopping
4. click checkout
5. I get redirected to paypal
So it seems when I do it a normal way I get an empty cart message and doing the procedure above I get redirected with IE 9. Hope that can maybe trigger something with you, and we resolve this problem?
September 1, 2011 at 11:19 pm #36066AncadeMemberbtw just that you know, I did all the stuff of checking my server was configured correctly with php, domainnames, rewrites etc(as you described in the forum). As cleared, cookies, history etc with IE, hope you can help out soon
September 2, 2011 at 12:46 am #36067adminKeymasterDon’t worry about the sized window for now (its just cosmetic)… this is not the real issue. Lets find out why IE is not working as expected for your site with the checkout (you don’t seem to have any PHP Session Issue). I sent you an email to get site access so I can check this out.
September 2, 2011 at 1:31 am #36068AncadeMemberOk thanks, have submitted the form
September 2, 2011 at 2:20 am #36069AncadeMemberJust wanted you to know, when I clicked on the checkout button to open in a new window it works in IE! So that would mean that paypal is openend from a frame which paypal blocks.
September 2, 2011 at 5:11 am #36070adminKeymastereStore doesn’t use iframe so that won’t be an issue.
Please setup the PayPal PDT following this documentation and it should fix this issue that you are having:
WP eStore – Instant Digital Product Delivery on A Thank You Page
I just entered some test value in the following eStore settings field to trick the plugin into thinking that you are using PDT:
WP eStore Settings -> Payment Gateway Settings -> PayPal Settings -> PDT Identity Token
When you use PDT, it doesn’t clear the cart on checkout submission. For some reason, the cart clearing is messing IE up on your server but the above trick should fix that.
I tested it in IE and its working fine now.
Please check it out yourself and let me know how you go.
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