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Checkout Page is Blank, Shortcode Not Working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Checkout Page is Blank, Shortcode Not Working

Tagged: blank page, checkout

  • This topic has 5 replies, 3 voices, and was last updated 10 years, 10 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 27, 2014 at 3:57 pm #11093
    tracycampoli
    Member

    All of a sudden our checkout page is blank after someone selects order now or buy now on our products.

    We use the shortcode: [wp_eStore_cart_fancy1_when_not_empty]

    I am not sure what to try.

    I don’t want to use the ‘regular’ short code because we don’t want to redirect to the shop.

    Please advise.

    Thank you,

    June 27, 2014 at 11:40 pm #63980
    tracycampoli
    Member

    Any answers would be great, thank you.

    June 28, 2014 at 1:07 am #63981
    wpCommerce
    Moderator

    Hi, please provide a link to the page in question so I can take a look.

    June 28, 2014 at 1:22 am #63982
    admin
    Keymaster

    It seems like your site is running out of PHP RAM memory. How much PHP memory does this site have? Your hosting provider can answer this question for you.

    June 30, 2014 at 1:55 pm #63983
    tracycampoli
    Member

    the link is: tracycampoli.com, you can add a product from this page:

    [http://tracycampoli.com/bellezza/]

    Just click the buy now button, it should be adding to the cart, showing the checkout page – but the page is blank.

    It was working fine before – I doubt it has anything to do with PHP RAM? They have already increased it before.

    Thanks

    June 30, 2014 at 10:36 pm #63984
    admin
    Keymaster

    When I use the button on that page, I see the checkout page fine. Are you still having this issue?

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