Shopping Cart – Checkout page does not work

[Ka]

Please try to checkout buying any product on f.e.

[http://costaricadiveandsurf.com/dive-tours/bubblemaker/]

If you try to checkout, a white pop-up shows up and the site freezes.

It worked fine before.

The right paypal address is added. It worked all well yesterday.

Any suggestions??

thanks

ka

[admin]

Uncheck the “Enable Fancy redirection on checkout” settings from eStore then test it out.

[Ka]

Thanks for the reply.

Now the pop up doesnt show.

Thats an improvment.

However now the new paghe that shows is this one

[http://costaricadiveandsurf.com/wp-content/plugins/wp-cart-for-digital-products/eStore_payment_submission.php]

Still not quite it.

Thanks for further assistance

ka

[admin]

I just did two checkout tests using two different browsers and it went to PayPal fine (the page you mentioned will do the redirection automatically after a few seconds).

[Ka]

It’s true. It works fine on Internet explorer. But the site [http://costaricadiveandsurf.com/wp-content/plugins/wp-cart-for-digital-products/eStore_payment_submission.php]

freezes on chrome…

Thanks for your further assistance

ka

[admin]

I checked it on Chrome and it works fine for me. Clear cookies in your Chrome browser and test it again. You can also get another friend to test it for you for peach of mind.

[Ka]

Yep, u r right. It was a cookie or cache prob.

All is working well now.

CASE CLOSED

LOL

Thanks so much for your help!

Love KA

[coryk]

I am having this exact problem. CLicking on the checkout button popped up the lightbox-like white dialog box. I disabled “Enable Fancy Redirection On Checkout”. I cleared my browser cache and also got a friend who has not been to the site before to try checking out. It’s doing the same thing it has been doing for me, it redirects to [http://www.coryellekramer.com/blog/wp-content/plugins/wp-cart-for-digital-products/eStore_payment_submission.php] and gives a 500 Internal Server Error.

The estore URL is [http://www.coryellekramer.com/blog/shop/flower-essences]

To replicate the issue, add a product from the above page to the cart. On the checkout page click on the Checkout button and you’ll see the problem. Same thing happens whether you use the Paypal or Manual checkout option.

Here is the shortcode that is used on the checkout page: [wp_eStore_cart_fancy1]

Plugin version 6.5.3

Wordpress version: 3.3.1

Same results even with all other plugins turned off and using the default WordPress 2010 theme.

No content in the debugging logs.

[Peter]

Hi,

Please see this for explanation of internal server error and how to fix:

https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error

Once you get that taken care of then let us know if you still have an issue with the checkout.

[Author]

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