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Checkout Button not going to Paypal

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Checkout Button not going to Paypal

Tagged: checkout button, paypal checkout

  • This topic has 2 replies, 3 voices, and was last updated 10 years, 11 months ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • May 28, 2014 at 4:36 am #10914
    HafnerDesigns
    Member

    I have only one payment gateway for my client. Paypal. However, we’re now discovering that when you click on the checkout button, you are not sent anywhere. I have the PDT Identity Token and Paypal email address in place. All the prices are right… shipping is correct, but the button brings you back to the same page. Store is here:

    [http://johnettedowning.com/music-cds/]

    Interestingly enough, I just went back to check the problem before sending this ticket off. Upon a second click of the button I was finally sent to paypal. But it took 2 clicks. This is confusing to clients who are unfamiliar.

    Did I do something bonehead? I’d appreciate any help you can give.

    Thanks,

    Heidi

    May 28, 2014 at 1:41 pm #63332
    wzp
    Moderator

    It should only take 1 click.

    Please post a link to a test page.

    May 28, 2014 at 11:34 pm #63333
    admin
    Keymaster

    You have got a few Javascript errors on your site that is messing up the cart’s script.

    Check the following post which will show you how you can see these errors:

    https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

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