Change Seller REPLY TO Email ONLY to {payer_email} the buyer.

[rmallory]

Regardless of whether possible, you folks are ROCKSTARS. WP Photo Seller handles photography sales with fineness and ease! I don’t find anything on this, but if it exists, how do I do it. If not, it for consideration in future upgrades that I think your customers would love. I am not asking for personal customization and hopefully not breaking rule 3.

Would like the sellers to reply to the orders and correspond with the buyers more easily. Is there a way or does it require a separate field for the seller email receipt? Would have to accept the database shortcode {payer_email}, and of course your coding magic to make it work if not. I understand if that isn’t an option.

Respectfully,

Ryan from Oregon

Would be an added perk if the email TO NAME could {first_name} {last_name}, First name <space> Last name of the buyer. The photographers would then be able to reply to people with great customer service messages like “Thanks for your order, we will process it later today!”

[admin]

That is a notification email sent from your server to let you know that a transaction took place. If it is changed, there may be email delivery issues as the email will look like a spam to the mailservers.

This is suppose to be an automated process so you shouldn’t need to email the buyer manually at all. I am wondering why you would need to reply to that email manually.

All the details (buyer name, email, address) are available to you. So you can always compose an email and send it to the buyer.

[dnesmith]

I have the same issue.

The reason the seller needs to email the buyer is in order to confirm things like sizes, prices, pickup date, etc (the seller is using this as an order-request system, as pricing and availability depend on a number of things). I have told them again and again that using “reply” in their email client will just email back to themselves, but hey, they aren’t really that computer-savvy so they constantly do it, and don’t know they’ve done it until they check email an hour later.

So having a “Reply-To:” address that would go back to the buyer would save us some hassle. I can get around spam filtering if I have to.

I’ve been trying to figure out where in the code the notification email is sent (we are using manual gateway, since no payment is really being collected), but am not sure where it’s happening (adding eStore_payment_debug statements isn’t helping, so I’m probably putting them in the wrong place).

WP: v4.7.5

WP eStore: v7.4.2

[admin]

We have added an option for this and sent you an updated copy via email so you can test.

[Author]

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