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Can't upload the new e-Member plugin because WP won't let us delete the old one

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Can't upload the new e-Member plugin because WP won't let us delete the old one

Tagged: eMember, Plugin

  • This topic has 1 reply, 2 voices, and was last updated 12 years, 5 months ago by Peter.
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  • January 11, 2013 at 5:59 pm #8310
    Rays Bone Formula
    Member

    Version v8.2.5 – This is the message we got when we performed a delete plugin:

    Plugin could not be deleted due to an error: Could not fully remove the plugin(s) wp-eMember/wp_eMember.php.

    January 11, 2013 at 10:29 pm #52954
    Peter
    Member

    This usually happens when your hosting provider has wrong permission settings on the plugin folders. Your hosting provider would be the best person to help you with folder deletion error/issue on your server.

    Have you tried deleting the plugin folder (after you have deactivated it) from an FTP client such as FileZilla?

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