Lightbox Ultimate – Can't get lightbox to show s3 videos, help

[wpCommerce]

Hi, I could not find the page you shared. “200 stream not found” error happens when the player can’t find the media file or the URL is invalid. Many users had this same issue before and it always came down to either the name of the bucket or the video file.

This checklist might help –

http://docs.amazonwebservices.com/AmazonS3/latest/dev/BucketRestrictions.html?r=9309

shortcode button doesn’t give me the option for flowplayer protected videos

– by default this shortcode uses flowplayer. If you wish to put your file in a sub-directory you will need to use one of the HTML5 shortcodes. For example:

Shortcode for Anchor Text:

[wp_lightbox_html5_anchor_text_protected_s3_video name="subfolder/test.mp4" bucket="mybucket" width="640" height="480" text="click here to open the s3 protected video"]

Shortcode for Anchor Image:

[wp_lightbox_html5_protected_s3_video name="subfolder/test.mp4" bucket="mybucket" width="640" height="480" source="http://example.com/images/anchor-image.jpg"]

You need to make sure that your mp4 videos are H264 encoded:

https://support.tipsandtricks-hq.com/forums/topic/issues-with-getting-video-to-autoplay

[snowdonkiwi]

I have checked that page about bucket names many times over. My bucket is called openyourheart. It works with the unprotected video. The file is called open_your_heart1. it is not in a subfolder.

I have also read all the posts in this forum many times over to try to solve this.

I have now published the page – I am sorry I had saved it as a draft. It is http://www.alkimea.co/open-your-heart-day-1

Please, is there anything else you can do to help?

[snowdonkiwi]

Finally, it is working. You are right – I just didn’t look in the right place. My video software saves the file as .MP4 rather than .mp4. I had to change it to lower case and now it is working.

[Author]

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