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Lightbox Ultimate – Can't get lightbox to show s3 videos, help

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – Can't get lightbox to show s3 videos, help

Tagged: 200 stream not found, amazon s3 lightbox ultimate, amazon s3 video not displaying

  • This topic has 17 replies, 5 voices, and was last updated 12 years, 1 month ago by snowdonkiwi.
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    Posts
  • April 11, 2013 at 10:49 pm #34406
    wpCommerce
    Moderator

    Hi, I could not find the page you shared. “200 stream not found” error happens when the player can’t find the media file or the URL is invalid. Many users had this same issue before and it always came down to either the name of the bucket or the video file.

    This checklist might help –

    http://docs.amazonwebservices.com/AmazonS3/latest/dev/BucketRestrictions.html?r=9309

    shortcode button doesn’t give me the option for flowplayer protected videos

    – by default this shortcode uses flowplayer. If you wish to put your file in a sub-directory you will need to use one of the HTML5 shortcodes. For example:

    Shortcode for Anchor Text:

    [wp_lightbox_html5_anchor_text_protected_s3_video name="subfolder/test.mp4" bucket="mybucket" width="640" height="480" text="click here to open the s3 protected video"]

    Shortcode for Anchor Image:

    [wp_lightbox_html5_protected_s3_video name="subfolder/test.mp4" bucket="mybucket" width="640" height="480" source="http://example.com/images/anchor-image.jpg"]

    You need to make sure that your mp4 videos are H264 encoded:

    https://support.tipsandtricks-hq.com/forums/topic/issues-with-getting-video-to-autoplay

    April 11, 2013 at 11:32 pm #34407
    snowdonkiwi
    Member

    I have checked that page about bucket names many times over. My bucket is called openyourheart. It works with the unprotected video. The file is called open_your_heart1. it is not in a subfolder.

    I have also read all the posts in this forum many times over to try to solve this.

    I have now published the page – I am sorry I had saved it as a draft. It is http://www.alkimea.co/open-your-heart-day-1

    Please, is there anything else you can do to help?

    April 11, 2013 at 11:39 pm #34408
    snowdonkiwi
    Member

    Finally, it is working. You are right – I just didn’t look in the right place. My video software saves the file as .MP4 rather than .mp4. I had to change it to lower case and now it is working.

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