Cant get into eStore admin dashboard

[VirtualBiz]

I tried to add a new product page but when I try to go into estore from my dashboard, it pops out of the dashboard and onto the Home page of the site. Never had trouble getting into estore before. Can’t get into any of the store options just keeps poping to the home page. Any ideas?

Thanks,

Joy

[Peter]

Hi,

Can you please try the following tests to see if another plugin or maybe your theme is causing a conflict with eStore:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[VirtualBiz]

Thanks for the quick response Peter. I had the WP Firewall plugin which was causing the problem. Once I deactivated it, all was fine. Do you have any security plugin suggestions other than WP firewall that does work well with eStore?

Joy

[admin]

I personally don’t use a security plugin because WordPress is pretty secure itself. So I don’t have a recommendation. Most of the time these *firewall* plugins don’t allow normal operation needed for an e-Commerce site. For example, the “Bad Behavior” plugin blocks payment notification from PayPal. So you just need to go through the options of that plugin and enable or turn off features that won’t allow you to communicate with the payment gateway (which is an external site) for example. Look for a *firewall* plugin that allows you to selectively control what operations you want to enable or disable (rather than that plugin blocking everything that it thinks is dangerous).

[Lazeh]

I have the problem that wordpress jumps to the home page screen as soon as I click on any of the wp-estore menu items from within the dashboard. I’ve de-activated all my plugins and it’s still happening. I am running wordpress 4 using the Vantage Premium theme. This is causing me a big problem with my customers because I can’t access anything within estore

[admin]

Check your .htaccess file, have you (or another plugin) added content in that file?

[Lazeh]

I double-checked my plugins and somehow I had missed deactivating a few of them. Damn! Anyway, by process of elimination I discovered that the Wordress Firewall 2 was the culprit. Thanks, all sorted.

[Author]

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