Can't delete coupons

[jordanapplewhite]

Hi! I can’t seem to delete coupons. That is, I click Edit on a coupon, then click the Delete Coupon button underneath the Save Coupon button. The page reloads as if the action were accepted, but the coupon still shows.

I have updated eStore recently. Could that have affected it? To further test it, I tried making a new coupon and deleting it rather than a deleting a pre-update coupon. Still doesn’t remove it.

Here’s the line of source code in my version that creates the save and delete buttons:

<p class="submit"><input type="submit" name="Submit" value="Save Coupon" /> &nbsp; <input type="submit" name="deleteproduct" value="Delete Coupon" /></p>

I’d be happy to do further testing Thanks for your help with this.

[wpCommerce]

I think you forgot to deactivate the plugin while upgrading to the recent version. So the plugin was updated but the database wasn’t.

Please do the following:

1. Deactivate the plugin.

2. Delete it.

3. Now Upload it again

4. Install

Let me know how it goes.

[jordanapplewhite]

Hello! Thanks for helping me with my problem.

I was about to give up after following your steps to no avail, but the mistake was mine. After clicking Delete Coupon, the coupon is not deleted. Rather, a prompt appears at the top of the page asking for confirmation. I did not see this because it shows up on a different part of the screen than the coupon section.

Thanks for your patience! Glad it was a simple oversight on my part.

[DavidF]

Just curious, if I follow the above steps will I lose my data (eg. customer info, sales data and product information)?

Thanks,

David

[wzp]

The steps described by @wpCommerce will not delete any data. HOWEVER, if you stored any of your products within the plugin directory, you must first make a backup of said directory, or else you will lose your download files.

For more information, please see…

http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31

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