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Cant change product prices

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Cant change product prices

Tagged: product price

  • This topic has 1 reply, 2 voices, and was last updated 11 years, 1 month ago by admin.
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    Posts
  • February 22, 2012 at 1:58 pm #5620
    webar2007
    Spectator

    Hi, cant change any product prices. I tried to change the number from 25 to 26 but absolutely nothing happens when i hit the Save Product button.

    eStore version: 6.2.5

    Sales page: http://realtimesignups.com/guaranteed-usa-signups/

    I also have problems changing the products Thumbnail Image URL. Right now it says: /images/guaranteed-signups.jpg but it should be http://realtimesignups.com/images/guaranteed-signups.jpg The pics show but i keep getting an error message:

    “The URL specified in the “Thumbnail Image URL” field does not seem to be a valid URL! Please check this value again:

    /images/guaranteed-signups.jpg”

    When i try to change it, it wont change. The eStore plugin is working fine and i get orders, but i’m not able to do any changes.

    Any ideas?

    February 22, 2012 at 11:09 pm #42195
    admin
    Keymaster

    Issue #1. This does look like a database column out of sync type issue. Usually this happens when you update the plugin without following the update instruction. This can also happen if you change database related code in the plugin without properly changing the table structure.

    Please do the following to fix this:

    1. Deactivate and delete the currently installed version of the plugin(s).

    You won’t lose any settings or other data (product, member, affiliate etc.) that you have already configured in the plugin.

    2. Download a fresh build of the plugin(s) from here:

    https://support.tipsandtricks-hq.com/update-request

    3. Make sure to fully read the update instruction documentation when upgrading the plugin:

    http://www.tipsandtricks-hq.com/ecommerce/?p=31

    Issue #2. https://support.tipsandtricks-hq.com/forums/topic/correct-url-thumbnail-but-error-on-admin-page

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