eStore – Can't add photos to products

[m0jack01]

Regarding my Web site – http://www.the-wwp.com, recently the estore just stopped allowing me to edit products. I finally traced it to every time I have to add a URL – for example, to a photo. If I remove all URLs the product works. The same for editing general settings.

The error message I get whenever I add a link and click save is this one, and I can’t imagine why:

Forbidden

You don’t have permission to access /wp-admin/admin.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an

ErrorDocument to handle the request.

[wzp]

It appears to be a mod_security issue, related to your .htaccess file:

http://wordpress.org/support/topic/you-dont-have-permission-to-access-blogwp-adminoptionsphp

Please contact your hosting provider for assistance.

[m0jack01]

I tried the suggestions, but I’m not sure that’s it. In the meantime, my workaround is to use phpadmin to directly add the photo links to the estore database. But I’m still having an issue adding URLs to products. Any other suggestions?

[admin]

The mod_rewrite issue needs to be handled on the server side (the plugin can’t bypass the restriction). Did you contact your hosting provider and ask them to fix the mod_rewrite issue?

[m0jack01]

Thank you so much for the help so far. The host’s solution was to disable mod security for the account. That has allowed the WP eStore plugin to work, but I’m not happy with having protection against injections disabled. Is here another solution that you can recommend?

[admin]

You shouldn’t have to disable the mod security for this. There is a rule in the mod security that is messing things up and needs fixing. I have sent you an email to get access so I can investigate this.

[Author]

Posts