Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Cannot Find Conversion Tracking Code To Allow For WP Affiliate Tracking WIth Big
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September 26, 2012 at 6:53 am #7484RWYNI13Member
We are trying to connect our paid copy of WP Affiliate with our Big Commerce shopping cart and need help accomplishing this. We have WP Affiliate set up and configured properly on our WordPress site and have our site linked to PayPal. We are now using Big Commerce for our shopping cart and have it linked to PayPal but cannot track our affiliates purchases.
Big Commerce is telling us we have to locate the conversion tracking code for WP Affiliate on our WordPress site for the program to properly track our affiliates through their site using our WP Affiliate program and we don’t know where to find it.
Can anyone please provide us with the instructions on how to find this conversion tracking code and any other information necessary or required to track our affiliates all the way from our WordPress site through Big Commerce to PayPal? Thank you so very much.
September 26, 2012 at 11:39 pm #49699adminKeymasterPlease read this documentation fully:
Now share a link to their documentation where they explain how an affiliate software can be integrated with their solution. This will help us see what code we can give you that will be suitable for you.
September 27, 2012 at 1:03 am #49700RWYNI13MemberThank you so much for the help. We are down right now and not able to sell as a result.
Here is the info Bog Commerce provided us.
This is the article that has the instruction on what they are looking for and where it needs to be placed. It has the commission junction example which is the only example we have to go on.
September 28, 2012 at 12:18 am #49701adminKeymasterThank you for that link. I believe the following should do:
1. Go to the settings menu of the affiliate plugin and check the “Enable Remote Post” checkbox. Take note of the “Secret Word” from this section.
2. Check the “Enable Debug” checkbox from the testing and debugging settings (this will log debug details which will help us troubleshoot if the commission doesn’t get tracked as expected.)
3. Save the changes by hitting the update settings button.
4. Add the following HTML tracking code to your conversion tracking code area as suggested by that documentation you shared.
<img src="http://www.your-domain.com/wp-content/plugins/wp-affiliate-platform/api/post_by_ip.php?secret=XXXX&sale_amt=%%ORDER_AMOUNT%%&txn_id=%%ORDER_ID%%&buyer_email=%%ORDER_EMAIL%%" width="1" height="1"/>
– Replace “your-domain” with your actual site URL
– Replace “XXXX” with the actual secret code from the settings menu of this plugin (refer to step 1)
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