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cannot delete member

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › cannot delete member

Tagged: delete, member, wpemember

  • This topic has 3 replies, 2 voices, and was last updated 14 years, 1 month ago by Adjie.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • May 12, 2011 at 1:25 am #3383
    Adjie
    Member

    Hi,

    When I log in as a member (dummy member) and try to delete my account from the member edit profile page, I receive the following error:

    Fatal error: Call to undefined function wp_delete_user() in /…/wp-content/plugins/wp-eMember/wp_eMember1.php on line 984

    I am wondering what may cause the problem and how to fix it? I can delete the member as an administrator just fine. But I cannot do that as a member.

    Also, when I delete a member as an admin from WPeMember Members menu, the system log me off automatically soon after I do that. Is this normal?

    May 12, 2011 at 1:45 am #32357
    amin007
    Participant

    You are using the WordPress User Integration feature which means when you delete a member account the corresponding WordPress user account also needs to be deleted. If you delete the user account that you are logged in as then yes WordPress will force you to re-log.

    Regarding the error. It looks like the system is having trouble finding the wp_delete_user() function (this is a standard WordPress function). What version of WordPress and WP eMember are you using?

    Also please post a link to your member login page.

    May 12, 2011 at 2:37 am #32358
    Adjie
    Member

    Hi Amin, thank you very much for your quick response, much appreciate it.

    I am using WP v.3.1.2 and WP eMember v.6.4.3. As for the link to my member login page, I emailed it just now to your contact page (http://www.tipsandtricks-hq.com/contact).

    Thought you might need to know this: I am using WP eStore (v 5.3.1) along with the WP eMember.

    I was log off by the system when I logged as an admin, not as a member deleting his own account. Is this case normal?

    May 12, 2011 at 1:26 pm #32359
    Adjie
    Member

    Hi Amin, just want to thank your for the plugin update. I really appreciate it. Everything’s working properly now. So happy with your excellent customer service.

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