Cancelling a members payments without deactivating the account

by

This topic has 1 reply, 2 voices, and was last updated 12 years, 5 months ago by admin.

Viewing 2 posts - 1 through 2 (of 2 total)

Author

Posts
June 9, 2012 at 2:10 pm #6548

DMartin
Member

I have a membership site and would like to offer that if someone brings 3 others onto the membership that their own monthly payments will be cancelled. How can I do this without their membership being automatically cancelled as well?

June 10, 2012 at 12:10 am #46025

admin
Keymaster

First cancel the payment which will deactivate the membership account in eMember. Then manually edit this members record from the dashboard and set the status to active again.
Author

Posts

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.