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Can I see a list of my serial numbers?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Can I see a list of my serial numbers?

Tagged: serial key, Serial Numbers

  • This topic has 5 replies, 2 voices, and was last updated 10 years, 6 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • December 17, 2014 at 8:04 pm #11947
    Brobas
    Member

    I entered in many serial numbers and updated the product page but then they all disappeared. Are they stored somewhere that I can view or do I need to renter my codes?

    December 18, 2014 at 2:23 am #67524
    admin
    Keymaster

    They are stored in the database table. It shouldn’t disappear when you update a product. Did you duplicate a product or delete the product and create a new one?

    December 18, 2014 at 2:49 am #67525
    Brobas
    Member

    I created a new product. It is my first and only for the moment. Should I re-enter the code list?

    Where can I find the database table?

    December 18, 2014 at 10:49 pm #67526
    admin
    Keymaster

    Re-enter the code. Keep a copy of it in a text file (just in case). Save it again and let me know if it disappears again (that will indicate that there is an issue on this site and I will need to investigate it).

    December 19, 2014 at 12:51 am #67527
    Brobas
    Member

    I just re-entered everything and once updated, it again disappeared in the section “Your Codes” under the serial number/license key settings.

    December 19, 2014 at 10:57 pm #67528
    admin
    Keymaster

    okay I will take a look inside. I have sent you an email for it.

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Viewing 6 posts - 1 through 6 (of 6 total)
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