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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Can I see a list of my serial numbers?
Tagged: serial key, Serial Numbers
I entered in many serial numbers and updated the product page but then they all disappeared. Are they stored somewhere that I can view or do I need to renter my codes?
They are stored in the database table. It shouldn’t disappear when you update a product. Did you duplicate a product or delete the product and create a new one?
I created a new product. It is my first and only for the moment. Should I re-enter the code list?
Where can I find the database table?
Re-enter the code. Keep a copy of it in a text file (just in case). Save it again and let me know if it disappears again (that will indicate that there is an issue on this site and I will need to investigate it).
I just re-entered everything and once updated, it again disappeared in the section “Your Codes” under the serial number/license key settings.
okay I will take a look inside. I have sent you an email for it.