January 29, 2011 at 4:03 am #2597sdaughMember
I’ve set up my base shipping charges in the eStore settings (I’m not using the PayPal shipping calculation settings) and it’s working fine. The challenge is that in California we have to charge sales tax on shipping if it’s lumped together with “handling” charges, but not if it’s separated. So, I don’t want to list any handling fees, just shipping.
When I run a test of my checkout with PayPal, the shipping charge shows up as “shipping and handling.” Is there a way that I can make it list the charge as “Shipping” only?
Thanks!January 29, 2011 at 5:33 am #28491amin007Participant
This all started because PayPal’s shipping variable for the whole cart doesn’t seem to work and they suggest using the shipping and handling variable so we use that in eStore
Anyway, There is another way that you can get around this. Open the “eStore_payment_submission.php” file and look for the following line:
once you find it replace it with the following:
That should make it to show the value as only “Shipping” rather than “Shipping and Handling”.May 9, 2013 at 11:13 pm #28492florestanisMember
Awesome! I was having the same problem of the Paypal shipping paid showing up as “Handling” on the Paypal invoice but I did the fix as suggested above and it works great! Thanks!July 21, 2014 at 8:25 pm #28493
I am having the same problem as florestanis – my shipping charges show up as “Handling” on PayPal’s end. This fix didn’t work for me, though. Now, when I check out using PayPal, the shipping charge just doesn’t appear at all.
Any ideas?July 22, 2014 at 12:13 am #28494adminKeymaster
Please post a link to the product in question so I can add it to the cart and inspect a few things. Are you using PayPal profile based shipping in your PayPal account?July 22, 2014 at 3:07 am #28495
You can check with any item at [https://mollard.com/buy-online]. I am not using profile-based shipping, since I also use PayPal Pro, which doesn’t allow as dynamic of shipping options. I just have 3 different shipping methods available in the shopping cart. I did originally have PayPal profile-based shipping set up, but I deactivated all the options I had set up so it wouldn’t calculate double shipping when customers checked out using PayPal.
Fyi, at the moment I have changed the code back to its original form so that customers are still charged shipping (well, “handling”.)July 23, 2014 at 5:03 am #28496adminKeymaster
Yeah, that shipping parameter just by itself is not taking any effect. I can’t tell for sure why PayPal ignores it. This is the reason we use the “shipping and handling” parameter. This is one of those things where we rely on PayPal’s API.
What issue do you face if it says “Shipping and Handling”?July 23, 2014 at 7:37 pm #28497
It’s not a major issue, it’s just that the owner of the website doesn’t like it and worries that it will confuse customers if they think they’re paying for shipping but then in their receipt it shows free shipping but then some mysterious handling charge.
I’m not too worried about it and I understand that this issue is entirely on PayPal’s end. Thanks for your help!
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