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Photo Seller – Can Delivery Status be manually set?

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller – Can Delivery Status be manually set?

Tagged: order status

  • This topic has 2 replies, 2 voices, and was last updated 10 years, 7 months ago by fotosmotos.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • October 7, 2014 at 5:59 pm #11580
    fotosmotos
    Member

    Hello,

    In the orders section of the plugin, as soon as the client pays the order is marked complete in both “Payment” and “Delivery Status”. We don’t let clients download the files from the server, we keep the large final photos for sale on the computer and as soon as the payment is made they are manually sent to the customer. However, because of our sales model, we need the “Delivery Status” to not be set to “complete” but should remain as “incomplete until we manually change it to complete. Can this be done? Let me know.

    October 7, 2014 at 11:46 pm #65930
    Peter
    Member

    There is a setting in the “Payment Gateway Settings” page called “Process manual checkout as if the payment was complete”.

    Ensure that this is unchecked and it should achieve what you want.

    October 8, 2014 at 12:40 am #65931
    fotosmotos
    Member

    Hi, I checked and it’s always been unchecked. I have toggled the setting on/off and kept it off to see if that makes it work. If it dones’t I’ll let you know…

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