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[Resolved] Buyer not receiving license code just {slm_data}

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Buyer not receiving license code just {slm_data}

Tagged: License key not sent in email

  • This topic has 1 reply, 1 voice, and was last updated 4 years, 4 months ago by johnzena.
Viewing 2 posts - 1 through 2 (of 2 total)
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    Posts
  • January 15, 2021 at 10:13 pm #82311
    johnzena
    Spectator

    I have setup a subscription where when somebody subscribes they get access to all my plugins but then have to use a license key to activate the plugins. Everything seems to be working except for the email the buyer receives once he finishes filling out the subscription form. The problem is instead of receiving the license key it just shows {slm_data} as in the following:

    Dear John Cardell

    Your registration is now complete!

    Registration details:
    Username: ****
    Password: ***********

    Please login to the member area at the following URL:
    [agaveplugins.com/member-login]

    Your activation code: {slm_data}

    Thank You

    January 15, 2021 at 11:03 pm #82312
    johnzena
    Spectator

    Okay I figured it out. I realise the {slm_data} works on the purchase email not the email sent after registration is complete. The reason it wasn’t working is because I forgot to change the email address from the default sales@your-domain.com to an actual email address. So my hosting company wasn’t allowing the email to go through or it was being rejected some other way. Once I put in a legitimate email address under “General Email Settings” then the email was sent and the license key showed correctly.

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