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Buy Now Button needs to be clicked twice to work

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Buy Now Button needs to be clicked twice to work

Tagged: button, Buy Now button

  • This topic has 10 replies, 4 voices, and was last updated 12 years, 4 months ago by dllsoftware.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • December 20, 2012 at 5:48 am #8194
    dllsoftware
    Member

    I am using a customer input field on my post with the Buy Now button. When I click in the input field, the Buy Now button moves up one line. Then when I click the Buy Now button, it moves back down one line and does nothing. I have to click it again before it re-directs me to Paypal. The short code is [wp_eStore_buy_now_button id=1]

    Is there a fix for this bug ?

    Dan

    December 20, 2012 at 7:33 pm #52545
    josh401
    Member

    Can you please share the url where this is happening?

    What version of eStore are you using?

    December 21, 2012 at 2:57 am #52546
    dllsoftware
    Member

    I am using the latesr version of eStrore. I am using xampp for testing.

    Dan

    December 22, 2012 at 12:47 am #52547
    admin
    Keymaster

    Hi Dan, We need to be able to see your webpage so we can get an idea of what might be affecting it. It could be a CSS thing. Can you put this on a website where we can access the page using our browser?

    December 22, 2012 at 6:31 pm #52548
    dllsoftware
    Member

    No, I am not able to do that. I wll cut and paste the html around the button:

    You can purchase the <span style=”color: #ff0000;”>Activation Key</span> by selecting the <span style=”color: #ff0000;”>BUY NOW</span> button below.

    <span style=”color: #ff0000;”>NOTE – </span>You must enter your formal <span style=”color: #ff0000;”>church name</span> or <span style=”color: #ff0000;”>organization</span> because your <span style=”color: #3366ff;”>Activation Key</span> and your <span style=”color: #3366ff;”>Report Titles</span> are based on this name.

     

    [wp_eStore_buy_now_button id=1]

     

    <img class=”aligncenter size-large wp-image-230″ title=”mainMenu” alt=”” src=”http://localhost/wordpress/wp-content/uploads/2012/05/mainMenu7-1024×761.jpg&#8221; width=”640″ height=”475″ />

     

    December 24, 2012 at 10:47 pm #52549
    admin
    Keymaster

    Thank you for that. Unfortunately it won’t help us troubleshoot this issue you are seeing. Local installs are hard for us to troubleshoot because there are so many factors which are dependent on your settings. This is why we do not support local host installation and state in our terms and conditions that we cannot troubleshoot issues on your local host installation.

    December 29, 2012 at 12:51 am #52550
    dllsoftware
    Member

    I have uploaded my site from my localhost to my goadaddy website. Go to easychurchsoftware.com and at the bottom of the page you will see my buy now button. It acts the same way that it did on my localhost. I hope you can find the problem.

    Dan

    December 30, 2012 at 12:14 am #52551
    admin
    Keymaster

    Thank you. I see what you mean now. What is happening is that the theme has a CSS that changes the margin on the input field when you click outside the text input field. This makes the button move and feels like you have to click the button twice.

    Add the following CSS code in eStore’s custom CSS file (wp_eStore_custom_style.css) which will stop that movement/shifting of the button in your theme.

    .eStore_text_input{
    margin: 0 !important;
    }

    December 30, 2012 at 4:54 am #52552
    jerryc
    Member

    I don’t have this problem, but I love watching how you folks solve things. It’s such a pleasure to have you in my corner.

    Blessings to you all, and have a great 2013.

    December 30, 2012 at 5:14 am #52553
    dllsoftware
    Member

    Thank you but the fix did not work. Here again is my problem. When I click in the input field, the Buy Now button moves up one line. Then when I click the Buy Now button, it moves back down one line and does nothing. I have to click it again before it re-directs me to Paypal.

    Dan

    December 30, 2012 at 5:33 am #52554
    dllsoftware
    Member

    In addition to your fix, I added text-align:left; This in conjunction with your fix, solved my problem.

    Thanks,

    Dan

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