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bulk uploader hanging up around 10 pics

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › bulk uploader hanging up around 10 pics

Tagged: bulk upload

  • This topic has 2 replies, 2 voices, and was last updated 5 years, 10 months ago by rick_od.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • May 4, 2017 at 5:22 am #14219
    rick_od
    Member

    i am on a shared server and have my php limits set to 256. i am able to upload 15 pictures at a time without any issues. each picture is 10mb in size. but if i use the bulb uploader for 82 of those 10mb files, it hangs up. it loads anywhere between 8 and 12 pictures before it stops. do you feel this is a server issue or do you think it could be something else?

    thanks!

    May 4, 2017 at 6:46 am #75618
    Peter
    Member

    Since you mentioned you are on a “shared” server plan, then from past experience it is most likely that your server is running out of PHP memory during the unzipping/copying/photo-processing.

    Even though you say you have a memory_limit set to 256M, this may not always be the case for your environment because your host provider may be throttling your memory usage in order to not overload the server because it is being shared by many other accounts at the same time.

    I would encourage you to check your PHP error log file and see if you are getting any logs which look like the following or similar:

    Fatal error: Allowed memory size of xxxxxxx bytes exhausted

    May 4, 2017 at 9:52 am #75619
    rick_od
    Member

    i was looking at old comments on this and saw you guys suggested looking at the server error log but i cant seem to find it.

    also, i selected the 82 pics to upload to this gallery and uploaded them via the traditional uploader, then left it for a few hours. 81 of the 82 uploaded. the one that didnt was an HTTP error which is an entirely different WP issue that i am also trying to deal with. when i hit save gallery, i then monitored it on the ‘gallery processing status’ page and it hangs up a little more than half way through. so it would seem as it the upload isnt the issue as much as the processing of those images once uploaded that is the issue. i view my server status as well and ;cpu usage’, ‘physical memory usage’ and ‘i/o usage’ all seem to peak and at times max out.

    i do agree with you that it is the server. i just want to verify somehow before i pay for the server upgrade.

    edit: even when i am trying to view the gallery i see the server resources hit close to peak.

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