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Bulk Item Purchased do not appear in Cart until refresh

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › Bulk Item Purchased do not appear in Cart until refresh

  • This topic has 14 replies, 3 voices, and was last updated 10 years, 4 months ago by Sludge.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • December 21, 2014 at 7:01 pm #11964
    Sludge
    Member

    When using the ‘Bulk Item Purchase’ addon, items purchased do not appear in the cart until after a page refresh is forced.

    On the same page, other single items do not exhibit this same behaviour after clicking the ‘Add to cart’ button – immediately the cart atop the page is refreshed with any purchased item.

    I’ve enabled the ‘Enable Ajax on Add to Cart Buttons’ and disabled any caching plugins without any change.

    WP eStore v 7.1.6

    WP eStore Bulk Item Purchase v 1.6

    Wordpress 4.0.1

    December 21, 2014 at 10:46 pm #67553
    admin
    Keymaster

    Are you using any caching plugin? Please post a link to the page where you have the bulk purchase items so I can check it.

    December 23, 2014 at 3:17 pm #67554
    Sludge
    Member

    As stated, the WordFence caching plugin has been disabled as part of the troubleshooting process.

    You can have a peek here:

    [http://edsonfishandgame.ca/efga-online-store-beta/]

    December 24, 2014 at 2:54 am #67555
    admin
    Keymaster

    There has to be some other caching there. Have you asked your hosting provider if they are using caching on the server level? If they are, can they exclude that page from caching?

    December 24, 2014 at 3:44 pm #67556
    Sludge
    Member

    Confirmed that no server level caching is taking place.

    Hosting is using PHP 5.5, xcache feature is definitely disabled.

    Have you replicated the behaviour in question?

    December 24, 2014 at 5:46 pm #67557
    Sludge
    Member

    I notice that each time I refresh the page, it’s adding the last couple of bulk sales items to the shopping cart.

    December 25, 2014 at 12:08 am #67558
    admin
    Keymaster

    I can see the issue on your site but not on any other site. Is this a new site that you have just setup recently?

    December 25, 2014 at 12:29 am #67559
    Sludge
    Member

    Site was setup back in October.

    As stated, WP eStore generally works well. This frustratingly odd behaviour seems limited to the Bulk Item Purchase add-on.

    December 26, 2014 at 12:57 am #67560
    wpCommerce
    Moderator

    @Sludge, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    December 26, 2014 at 4:59 pm #67561
    Sludge
    Member

    Filled in and submitted!

    December 28, 2014 at 12:16 am #67562
    Sludge
    Member

    Fantastic – I received the email saying everything has been fixed.

    Can I ask what the resolution was?

    December 28, 2014 at 11:00 pm #67563
    admin
    Keymaster

    There was a conflict with the ajax query on this site. We applied a fallback method for it in the addon.

    December 29, 2014 at 2:48 pm #67564
    Sludge
    Member

    There were changes made directly to the plugin’s code? Will these be lost in the event I update WP eStore or the Bulk Item Purchase addon?

    December 29, 2014 at 10:31 pm #67565
    admin
    Keymaster

    The changes were committed to the core addon’s code. So in the future when you upgrade, everything will be there.

    December 30, 2014 at 12:33 am #67566
    Sludge
    Member

    OK. I was hoping for some details so I can better understand and effect a repair if needed for any updates and upgrades.

    That being said, thanks again for all your help and time. All the best in the New Year.

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