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Braintree checkout not showing up

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Braintree checkout not showing up

Tagged: braintree gateway

  • This topic has 4 replies, 2 voices, and was last updated 8 years ago by hugepedlar.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • May 11, 2017 at 2:41 am #14240
    hugepedlar
    Member

    Hi, I’ve installed the Braintree eStore plugin but when I go to checkout from the cart I’m taking to a page with only the following text on it:

    This page has been created by WP eStore plugin. Please do not delete it. You can hide this page from your navigation menu.

    Nothing else shows up and I receive no errors, either on the page on in javascript console. Tried with braintree sandbox and production, http and https, multiple browsers, logged in and logged out. Paypal checkout seems to work as expected. What am I missing?

    Product page: [http://balancebooks.com.au/products]

    (Use ‘Credit or Debit Card’ as payment option)

    Checkout: [https://balancebooks.com.au/estore-action/?estore_checkout_gateway=braintree]

    WP v 4.7.4

    May 11, 2017 at 8:00 am #75653
    wpCommerce
    Moderator

    Hi, Can you please do a theme test by temporarily switching to a default WordPress theme (Example: Twenty 16 or 15)?

    May 12, 2017 at 1:31 am #75654
    hugepedlar
    Member

    Exactly the same symptoms with the Twenty Sixteen theme.

    May 12, 2017 at 2:53 am #75655
    wpCommerce
    Moderator

    It looks like the “the_content” filter is not getting triggered. With this filter WordPress allows a plugin/theme to customise the content of a post/page.

    https://codex.wordpress.org/Plugin_API/Filter_Reference/the_content

    Can you please run one more test by deactivating one plugin at a time (except eStore and the Braintree addon)?

    May 12, 2017 at 3:11 am #75656
    hugepedlar
    Member

    Found it: the NextGEN Gallery plugin was blocking it. Now I know where the conflict is I ought to be able to deal with it from here. Thanks for your help :)

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