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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Braintree checkout not showing up
Tagged: braintree gateway
Hi, I’ve installed the Braintree eStore plugin but when I go to checkout from the cart I’m taking to a page with only the following text on it:
This page has been created by WP eStore plugin. Please do not delete it. You can hide this page from your navigation menu.
Nothing else shows up and I receive no errors, either on the page on in javascript console. Tried with braintree sandbox and production, http and https, multiple browsers, logged in and logged out. Paypal checkout seems to work as expected. What am I missing?
Product page: [http://balancebooks.com.au/products]
(Use ‘Credit or Debit Card’ as payment option)
Checkout: [https://balancebooks.com.au/estore-action/?estore_checkout_gateway=braintree]
WP v 4.7.4
Hi, Can you please do a theme test by temporarily switching to a default WordPress theme (Example: Twenty 16 or 15)?
Exactly the same symptoms with the Twenty Sixteen theme.
It looks like the “the_content” filter is not getting triggered. With this filter WordPress allows a plugin/theme to customise the content of a post/page.
https://codex.wordpress.org/Plugin_API/Filter_Reference/the_content
Can you please run one more test by deactivating one plugin at a time (except eStore and the Braintree addon)?
Found it: the NextGEN Gallery plugin was blocking it. Now I know where the conflict is I ought to be able to deal with it from here. Thanks for your help