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Blank page using Japanese in eStore general setting

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Blank page using Japanese in eStore general setting

  • This topic has 4 replies, 2 voices, and was last updated 7 years ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • May 16, 2018 at 8:42 am #14873
    oliodiangelo
    Member

    Serious issue using “Japanese” as General Settings for eStore.

    When I use Italian or English all works well but when I set to Japanese the plugin make a strange behaviour to my site.

    Though the website looks from point of view of my customer, when I try to login as wp-admin I get a blank page, same happen when I update a page or post as admin.

    When I press the “preview” button in my Admin console of WP I get a blank page, if I switch back the setting of eStore to Italian or English the blanck page disappear and all work fine.

    I tried to disabilitate ALL plugin and nothing change, same annoying bug.

    I tried also to set the general language for WP English – Italian -Japanese and nothing change.

    I tried same setting on two different sites and same behaviour it happens.

    I must to use Japanese as language for my e-commerce so I need it,

    Please tell me what I should do.

    Thanks, Angelo.

    May 17, 2018 at 12:28 am #77849
    admin
    Keymaster

    It is likely the Japanese language file needs to be re-done correctly. Can you please use the following to create a new Japanese language file:

    https://support.tipsandtricks-hq.com/forums/topic/plugin-language-translation

    You can then send us the updated language file and we will add it to the plugin.

    May 17, 2018 at 5:46 pm #77850
    oliodiangelo
    Member

    I see,

    I`ll have a check.

    May 29, 2018 at 12:03 pm #77851
    oliodiangelo
    Member

    Ok, I was getting crazy….spent many hours to translate and making the ja.php file working.

    The original that comes with the plugin doesn`t works, it makes the WP Login page blank getting impossible to login.

    I fixed it and translated all the entries, the ja.php file that comes with the eWPStore plugin is translated just for 30%.

    No all works smootly, no more login problem, no more half-english/half-japanese.

    May 30, 2018 at 12:16 am #77852
    admin
    Keymaster

    If you give us your copy of the language file, we will add it to the plugin. I have sent you an email so you can reply to it and attach the language file.

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