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Bitcoin via Bitpay Payment Gateway – not showing as a frontend payment option

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › Bitcoin via Bitpay Payment Gateway – not showing as a frontend payment option

Tagged: bitcoin, bitpay, payment gateway

  • This topic has 5 replies, 2 voices, and was last updated 10 years, 5 months ago by wpCommerce.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 18, 2015 at 11:02 pm #12081
    benrich
    Member

    Hi. I’ve installed the addon “Bitcoin via Bitpay Payment Gateway” for eStore and configured it with an API key and enabled it. Updated. But on the frontend’s checkout page, this payment option doesn’t appear (alongside paypal). I’ve changed the theme to an out-of-the-box wordpress theme and it’s the same.

    Any suggestions?

    I’ve double checked the API Key.

    Thanks.

    (WP4.1 and the addon is 1.0)

    January 19, 2015 at 12:04 am #68074
    wpCommerce
    Moderator

    Hi, Have you enabled “Use Multiple Payment Gateways” option in the eStore Settings (WP eStore->Settings->Payment Gateway Settings)?

    January 19, 2015 at 11:11 am #68075
    benrich
    Member

    Hi, yes I’ve enabled “Use Multiple Payment Gateways” – the drop down box appears and is clickable, but only PayPal is listed in it.

    Thanks

    January 20, 2015 at 12:09 am #68076
    wpCommerce
    Moderator

    Have you done Step 4?

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-addon-bitcoin-via-bitpay-payment-gateway-2618

    January 20, 2015 at 9:24 am #68077
    benrich
    Member

    Sorry, all the steps in the tutorial have been completed. I realise there isn’t much to go on. I hoped it maybe be a known issue, known conflicts with other plugins or something elsewhere that needs looking at. If not I may need to just get in and debug it. But if you think of anything then I’m all ears.

    January 20, 2015 at 11:35 pm #68078
    wpCommerce
    Moderator

    We will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    ==Update==

    Updating the eStore plugin resolved the issue.

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