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Autoresponder Settings

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Autoresponder Settings

  • This topic has 7 replies, 3 voices, and was last updated 14 years, 2 months ago by amin007.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 23, 2011 at 1:50 am #2776
    njevic
    Spectator

    Hi – I want to have purchasers of product “A” to go to list “A”, which I designated in the Add/Edit Products section under Autoresponder.

    All other purchases are to go to my “Sale” list.

    Product A just sold, but the purchaser got added to the “Sale” list, not the “A” list.

    I did the email parser thingy (which corrected my last problem).

    How do I fix this?

    February 23, 2011 at 2:34 am #29342
    amin007
    Participant

    First thing we need to make sure is that your product specific auto responder is working. Did you test this part with a test product first? For example create a test product and use List “A” as the product specific autoresponder. Then purchase this product and verify that the autoresponder stuff is working for it. Do this test with debug option enabled and share the content of the “squeeze_form_debug.log” log file. Don’t forget to reset the debug log file from the settings menu of the plugin so you can get a clean capture.

    February 23, 2011 at 3:07 pm #29343
    njevic
    Spectator

    Selected debug log (didn’t see where/how to reset it) and saved.

    Ran a test transaction. FTP’d the squeeze_form_debug.log file (didn’t see it on the Settings screen) – the squeeze_form_debug.log was blank.

    Nick

    February 23, 2011 at 11:47 pm #29344
    wpCommerce
    Moderator

    You can reset the debug log files from the general settings. Probably you need an update. Please get a recent build of eStore from here-

    Request Product Update or Fresh Download Link(s)

    The following post will explain on debugging:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

    February 24, 2011 at 1:06 pm #29345
    njevic
    Spectator

    Ok – I upgraded (btw, I’m not getting any email notifications).

    Reset Debug log files. Made sure that Debug log was checked. Ran another transaction.

    The squeeze_form_debug.log is still blank. The ipn_handle_debug.log file showed the transaction I ran.

    February 25, 2011 at 3:14 am #29346
    amin007
    Participant

    Actually my fault.. I told you to share the wrong debug log file. For autoresponder signup after a payment the debug goes to the “eStore_post_payment_debug.log” file. Please share the content of that file.

    February 28, 2011 at 2:33 am #29347
    njevic
    Spectator

    The 2/24 transaction was the test. The 2/28 transaction is for a “non-A” product sale; i.e. a sale that I want added to the default list, which works as it is suppose to.

    [02/24/2011 12:08 PM] – SUCCESS :Generating download link for single file.

    [02/24/2011 12:08 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

    [02/24/2011 12:08 PM] – SUCCESS :AWeber signup from email address:nick@transcapitalpro.com

    [02/24/2011 12:08 PM] – SUCCESS :AWeber signup operation performed.

    [02/24/2011 12:08 PM] – SUCCESS :Performing global autoresponder signup if specified.

    [02/24/2011 12:08 PM] – SUCCESS :AWeber signup email sent.

    [02/28/2011 1:58 AM] – SUCCESS :Generating download link for single file.

    [02/28/2011 1:58 AM] – SUCCESS :Performing item specific autoresponder signup if specified.

    [02/28/2011 1:58 AM] – SUCCESS :AWeber signup from email address:nick@transcapitalpro.com

    [02/28/2011 1:58 AM] – SUCCESS :AWeber signup operation performed.

    [02/28/2011 1:58 AM] – SUCCESS :Performing global autoresponder signup if specified.

    [02/28/2011 1:58 AM] – SUCCESS :AWeber signup email sent.

    February 28, 2011 at 6:02 am #29348
    amin007
    Participant

    Looks like the plugin is trying to do the item specific autoresponder signup. I have sent you an email.

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