Auto Update not working

[qickrush]

Im trying to update version in eCommerce but when I input details I get sent links for eMember instead.

Q

[wzp]

Are using the transaction ID that was associated with your WP eStore purchase?

[qickrush]

yes, I checked that three times.

[qickrush]

My mistake – – I entered my email address for eMember but my transaction ID for eStore: and got eMember. Now Ive done it OK Ive got the proper update. (but does it show up a problem anyway with your auto download because that seems to be a hole in the process?)

Thanks

[wzp]

Amin or Ivy would have to investigate the content of your database record. Thanks for the feedback.

[amin007]

You will never be able to get a download for a product that you didn’t buy So even if you enter details from a different purchase (people seem to make this mistake) the plugin will do a search to see if any similar record exists and send you the products that you originally purchased.

[wzp]

“…the plugin will do a search to see if any similar record exists and send you the products…” Sweet, AI and fuzzy logic!

[BizSavvyMom]

I got a bundle when i bought a year ago and i can get the update either manual or automatic what do i do i really need to update my store

[wzp]

For automatic update requests (Plan A)…

https://support.tipsandtricks-hq.com/automatic-update-request

For manual update requests (Plan …

https://support.tipsandtricks-hq.com/manual-update-request

[nikko]

Please I need to have a similar feature with eStore, I cannot send manually hundred of links to my customers? Can you send me the code to integrate auto-updates my eStore? Contact me I will provide you my buyer credential (email nikko at nikkoid dot com)

[amin007]

@nikko, your question has been answered here:

Update your download product for my customer?

Please do not post the same question in two different threads.

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