authorize.net merchant email – no items listed

[clblew]

I’ve been fighting with A.net on this one.

After a sale, the invoice/receipt that the customer gets lists all the items/qty/price, etc. BUT the invoice/receipt that the merchant gets does not list any information on the item. It gives prices, tax, etc, but doesn’t tell you what they actually bought.

A.net says that this information needs to be passes along in the “description” parameter. I located this the eStore_payment_submission.php file, abt line 221.

If I put in $line_item_val it only passes along the last item when multiple items are purchased.

I really need help with this one. I asked A.net if they could just have the same invoice that is sent to the customer sent to us (the merchant) as well, but that was not an option.

Any help is appreciated!!!!!

[amin007]

I am not sure who you are talking to on the auth.net site but this is what it says about the description field on their Server Integration Method guide for developers (http://developer.authorize.net/api/sim/).

Description (x_description) - The transaction description - Up to 255 characters (no symbols)

This description field can only hold up to 255 characters. How will anyone be able to fit in the details of a 5 or a 10 product checkout details in a field that is only 255 characters long? Do you see how it doesn’t make any sense? Besides it clearly says that it is used for a description for the transaction (it is not for listing each item).

With that said, I don’t use auth.net as my payment gateway but it would be common sense to send the item list to the seller (at least this is what I see all the payment gateways do). Anyway, you can probably use the email sent to you by eStore. It will list the items purchased by your customer if you use the following email tag in your “Seller Email Body” field:

{product_details}

Let me know if that will help.

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