Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Authorize.net error 99

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Authorize.net error 99

Tagged: authorize.net, authorize.net error, checkout problems

  • This topic has 7 replies, 4 voices, and was last updated 10 years, 11 months ago by Karen Clark.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • September 21, 2010 at 7:36 pm #1894
    erikdan
    Member

    Double checked Authorize.net API and Transaction key, all is correct, but when I go to check out with Authorize.net it gives me a page with Error 99.

    September 22, 2010 at 12:56 am #24641
    amin007
    Participant

    Please post a link to the page where I can add a product to the cart and try the checkout. What version of eStore are you using?

    September 22, 2010 at 4:41 am #24642
    erikdan
    Member

    [http://dev.karen-keller.com/test/]

    Set up a test item, cart will show above product.

    Using WP eSTore v 4.3.0 with WP eStore Authorize.net addon v 1.0

    September 22, 2010 at 6:21 am #24643
    amin007
    Participant

    Thank you. You are getting the following error on Authorize.net:

    (99) This transaction cannot be accepted.

    This error means the following according to Autorize.net:

    The server-generated fingerprint does not match the merchant-specified fingerprint in the x_FP_Hash field

    Now, that indicates that the values you entered in the “Authorize.net Login” and “Authorize.net Transaction Key” fields in the settings menu are not matching with the ones given to your by Authorize.net. Can you check this values again please and make sure you don’t have any space at the start or end of those values?

    September 22, 2010 at 10:58 pm #24644
    erikdan
    Member

    That was exactly it.

    Got a new Transaction key from the client, inputted it, and everything worked like a charm.

    Thanks for the help.

    April 1, 2012 at 6:08 pm #24645
    Karen Clark
    Member

    Can you explain why this happens? I suddenly started getting this error 99 as well, a customer told me when they tried to check out. I did the above and replaced the Transaction Key but it concerns me that my cart would suddenly stop working like this. What causes it and how can we prevent it? I guess I will need to test my cart daily to make sure things are working properly or is there some kind of magic plugin for that? :)

    April 1, 2012 at 6:22 pm #24646
    wzp
    Moderator

    https://developer.authorize.net/tools/responsecode99

    April 2, 2012 at 12:35 am #24647
    Karen Clark
    Member

    Thanks, all sorted.

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • WP PDF Stamper Documentation
  • WP Photo Seller Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial
  • WP Photo Seller Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Download Monitor

Copyright © 2023 | Tips and Tricks HQ