January 31, 2014 at 9:49 pm #10531
Authorize.net and Existing Subscription AgreementsUsing the Payment Gateway Bundle with Authorize.net only for ARB. Not too familiar with AR…
I’m going to import about 100 existing members into a new site.
How do I tag these members as having existing billing agreements with Auth.net? And how are existing subscriptions continued?
When these member’s credit cards are charged for the next month’s fees, does Authorize.net use the existing subscription agreement for that member? Or will each member have to do a new agreement before any new monthly billing resumes?
How does AN identify the member — using the AN transaction ID or Recurring Billing number..If either is used,iwhere is this data stored?
garyFebruary 1, 2014 at 12:54 am #60631adminKeymaster
Can’t import subscription agreement that easy… it is not a trivial process (payment gateways will need the user to agree to it again). Its best to cancel all the old agreements and start new. Don’t know any other way.February 1, 2014 at 1:01 am #60632
That’s what I was afraid of. OK.
If we don’t cancel the current agreements, will they continue to run, and we’ll just “renew” them (actually, institute a new agreement) when the old runs out?
Just trying to understand so I can explain to a non-technical client.
Thanks.February 1, 2014 at 2:50 pm #60633
Another question, please…
I have the subscription start date of current subscribers in the proper field.
Does WP eMember send the “renewal” email to expiring subscribers based on their start date, or do I need to enter the expiration date in one of the two expiry fields?
If there is online documentation for all this, I’ll be happy to look there before asking if you can point me to the right URL.
garyFebruary 1, 2014 at 11:12 pm #60634adminKeymaster
It sends the expiry email when the user’s account is about to expire. We offer a lot of different options so the user’s expiry calculation is done dynamically based on what option you are using.
For example, if you are using “Expire After an Interval” option in the membership level of the member in question then that will use the “start date” to calculate the expiry date.
If you are using “No Expiry or Until Cancelled” option in the level then that listens for when a subscription is cancelled and that will set the expiry
If you are using the “Expire After a Fixed Date” option then the expiry is a hard date which is used.February 2, 2014 at 3:58 pm #60635
Thanks for the detailed answer. It helps a lot.
Sounds like Option 1 may be the one for me to use, as I do have the “start date” data die each member.
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