Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Audio popup not working. Video fine, no audio.

by

Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Audio popup not working. Video fine, no audio.

Tagged: audio, lightbox

  • This topic has 1 reply, 2 voices, and was last updated 10 years, 2 months ago by wpCommerce.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • March 12, 2015 at 7:43 pm #12347
    yourtype
    Member

    I bought the plugin specifically so I could have video, images and audio players in pop up windows on the same page. The video works fine, but the audio doesn’t pop up at all. When I click the anchor text, the page scrolls a tiny bit, but nothing pops up.

    I copied and pasted the shortcode directly from your instruction guide. Here is what I’m using:

    [wp_lightbox_ultimate_embed_audio url=”http://meyer.yourtype.com/wp-content/uploads/2015/03/MeyersonMahlerDasLied.mp3″ cover_image=”” width=”300″ height=”200″ title=”Mahler’s Das Lied von der Erde” autoplay=”true” direct_embed=”” anchor_type=”text” text=”Click here to hear me sing Mahler’s Das Lied von der Erde” source=””]

    The page I’m using is: [http://meyer.yourtype.com/about/informal-bio/]

    I have tried various WP Lightbox settings and still I get the same result. I think it is a conflict with my theme (Divi by Elegant Themes) which also has a lightbox feature, and I have written to them for help as well.

    Again, this feature is the only reason why I upgraded to the $39.99 version. Otherwise the free version suits my needs. I look forward to your reply.

    Thanks!

    Th

    March 12, 2015 at 11:31 pm #69109
    wpCommerce
    Moderator

    Hi, I couldn’t find the exact text anywhere on that page. Is this the page you are referring to?

    [http://meyer.yourtype.com/about/informal-bio/]

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ