audio player feature not working with latest version of Adobe Flash for Windows

[right4uwebdesigncom]

Hi!

Love your plugin and it was working great until I installed Flash version 11.5.31.137. That seemed to break the audio player feature in fancy display and produced an error message that reads:

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

I do have Javascript enable and I ran the utility from Adobe that determined the version of Flash I had running on my machine. I am using v 6.9.1 of your plugin and I have not modified the code. One thing I did notice from the information returned by the Adobe utility was they correctly had my OS listed as Windows 8, but listed my machine as a 32-bit when it is a 64-bit. Don’t know if that could be part of the problem or not. When I reinstalled an earlier version of Flash in Firefox the page went back to the way it was before, but as you know, Chrome automatically updates so I really need it work with the latest version of Flash. You can see my site at [www.sillysamthemusicman.com]. Thank you in advance for any help.

[admin]

This can happen if your theme is missing a call to the wp_head or wp_footer function like it is suppose to.

Please do the theme test mentioned here to see if that is really the cause:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[right4uwebdesigncom]

I tried the theme test and had the same problem. Any other things I should check out? Thank you so much for the help:)

[admin]

I just checked your site again and I can see the audio player is working fine. I am guessing the flash version got fixed on your site now.

[right4uwebdesigncom]

Great!! Thanks for your help. Mystery as to how it fixed itself, but as long as it is working I am very happy. Thanks again! Love this plugin:)

[Author]

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