Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Another IonCube Loader problem
- This topic has 5 replies, 4 voices, and was last updated 16 years ago by
learnlogicpro.
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November 11, 2009 at 9:26 pm #416
rickandersonaia
MemberI’m with Bluehost and using WP2.85. When I try to activate eMember I get the following error – Site error: the file /home1/byobwebs/public_html/wp-content/plugins/wp-eMember/wp_eMember1.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.
Ioncube loader is installed on the server and I have followed Bluehost’s instructions for activating it for my site. I have created a php.ini file that references ioncube. The reference is as follows:
zend_extension=/home1/byobwebs/ioncube/ioncube_loader_lin.so
zend_extension_ts=/home1/byobwebs/ioncube/ioncube_loader_lin_ts.so
[Zend]
zend_extension_manager.optimizer=/usr/local/Zend/lib/Optimizer-3.3.3
zend_extension_manager.optimizer_ts=/usr/local/Zend/lib/Optimizer_TS-3.3.3
zend_optimizer.version=3.3.3
zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so
zend_extension_ts=/usr/local/Zend/lib/ZendExtensionManager_TS.so
A copy of that file is located in the wp-content/plugins/wp-eMember/ folder. What am I doing wrong?
November 11, 2009 at 10:53 pm #15942JimGoodrich
SpectatorI think it’s the location of your php.ini file. You should probably contact Bluehost to confirm, but I believe you want the php.ini file in your public_html directory.
November 12, 2009 at 1:10 am #15943rickandersonaia
MemberBluehost says it should be in the folder with the PHP script that needs it. However, I also have a copy in the publichtml folder.
November 12, 2009 at 1:23 am #15944rickandersonaia
MemberI called Bluehost again and they said I’d done it incorrectly. They manually did it for me and it worked.
November 12, 2009 at 2:19 am #15945amin007
ParticipantGlad to hear you got it sorted… usually it’s just a matter of requesting your web host and they do it for you (it’s not really something very complicated for them to do)
December 1, 2009 at 7:11 pm #15946learnlogicpro
MemberMy hosting provider initially told me that it was installed correctly but it wasn’t. They did some fixes and now it is working fine.
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