Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › anayltics ecommerce n paypal pro w/ gate way bundle
- This topic has 6 replies, 2 voices, and was last updated 12 years, 9 months ago by workhorse.
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February 7, 2012 at 8:21 pm #5504workhorseMember
I’m using the payment gateway bundle and did have an issue with a bad theme that I believe I have resolved. I have also poured over all the issues others have had with not getting the anaylitcs to track eccomerce. I have everything coming up fine with the thank you page but do not see the code for the transaction .
<script type=”text/javascript”>//<![CDATA[
// Google Analytics for WordPress by Yoast v4.2.3 | http://yoast.com/wordpress/google-analytics/
var _gaq = _gaq || [];
_gaq.push();
_gaq.push();
(function() {
var ga = document.createElement(‘script’); ga.type = ‘text/javascript’; ga.async = true;
ga.src = (‘https:’ == document.location.protocol ? ‘https://ssl’ : ‘http://www’) + ‘.google-analytics.com/ga.js’;
var s = document.getElementsByTagName(‘script’)[0]; s.parentNode.insertBefore(ga, s);
})();
//]]></script>
That’s all I get. I do get a quick error flashing on the screen saying “error! City, State and Country data is missing cannot track analytics with out these data.
The transaction does go through to paypal find but I want to be tracking the conversion. The more I read the steps involved the more confused I’m getting. Since I’m using paypal pro as the gate way I don’t have the normal paypal gateway checked and no PDT identity token. I only want the one paypal pro option and have assumed that the api info is enough. When I have gone over the steps to set this up I realize I don’t totally understand the last step. here http://www.tipsandtricks-hq.com/ecommerce/wp-payment-gateway-bundle-paypal-payments-pro-payment-gateway-setup-1181 I am asked to grant api permission. When I go to the paypal site it looks like I am suppose to be supplying a username given to me by my cart. All I can find in the settings is the eStore API access key and that is not in the correct formate to use as a username for paypal to grant API permission to the cart.
My head feels like is is going to explode. I feel I’m missing one stupid setting and your documentation makes it all look so simple. I have tried with redirect turned on and off and tested this with the generic WP theme and the last thing I can think of is this missing API permission becuase I don’t know what to put in that field for the eStore.
Thank you for your patience with me.
Here is the store and I do have a 1 cent item set up.
February 7, 2012 at 11:58 pm #41731adminKeymasterLets focus on one step at a time. Forget about the Analytics tracking (this can come in later).
My question to you is the following:
Can you successfully checkout and process the payment using PayPal payments pro with Payment gateway bundle? Does the checkout go through fine?
February 8, 2012 at 12:19 am #41732workhorseMemberYes, the checkout goes through just fine and everything goes through well with the affiliate program getting it’s % of the transactions.
February 8, 2012 at 5:58 pm #41733workhorseMemberupdate – I have found out this morning that now info has been going through to paypal with the transactions beyond the credit card info. The transaction is apporved but there is now name, address, phone, email, nothing. This info is included in the email we recieve letting us know the transaction was made and looks like this.
User Email
Dear M W
Thank you for your purchase!
The Ultimate Yogi with Travis Eliot x 1 – $108.00 (USD)
Any item(s) to be shipped will be processed as soon as possible, any digital item(s) can be downloaded using the encrypted links below.
The Ultimate Yogi with Travis Eliot – This product does not have any downloadable content
Thanks
Paypal Parameters (Only admin will receive this)
gateway=pppro, custom=ip=98.94.149.xxx, txn_id=804069432Wxxxxxxx, txn_type=, transaction_subject=, first_name=Mxxxx, last_name=Wxxxx, payer_email=xxxxxxxx@yahoo.com, num_cart_items=1, subscr_id=804069432W823635A, address=p o box xxxx, Asheville, xx, xxxxx, US, phone=xxx xxx xxxx, coupon_used=, eMember_username=, eMember_userid=, mc_gross=108, mc_shipping=0, mc_tax=0,
I hope this helps you help me. Thank you
Jason
February 9, 2012 at 4:38 am #41734adminKeymasterPlease get a new build of the payment gateway bundle from here and check it out. It should send the customer details to PayPal without any issue:
February 10, 2012 at 12:31 am #41735workhorseMemberI am having the exact same problem with the new gateway. Your documentation says to complete these steps.
1 Log into your PayPal account (make sure you have PayPal payments pro active on your account – this is a paid service of PayPal)
2 Click on Profile in the top bar
3 Click Request API Credentials (under the Account Information section)
4 Click Set up PayPal API Credentials and Permissions
5 Click Grant API Permission
In the paypal API panel there is the place where I get the username password and signature for the plug-in. For step 5 to grant API permission I need a 3rd party username. I cannont complete step 5 with out this information and or this list of steps is not correct. I have had all the api data in place since the first time I have tried the plugin. In paypal the request for credentials is clearly different then the request for permission. What is the next step in trying to solve this problem. Very open to granting you any access you might need if you are open to taking a look.
February 10, 2012 at 12:38 am #41736workhorseMemberIn researching this issue I have found this page at paypal and am under the imperession your cart falls under option B
https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/cps/merchant/wppro/WPProIntegrationSteps-outside
thank you
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