Analytics ecommerce tracking does'nt work

[nuxly]

Hello,

I have a problem with the e-commerce tracking, the transaction are not record in google analytics.

I have follow the guide and the folowing point from another topics on the forum :

– I do have an Analytics account working properly.

– I do have installed Yoast’s Google Analytics For WordPress plugin.

– I do have E-Commerce Tracking enabled in my Analytics account.

– I have checked the “Enable Google Analytics Tracking” checkbox in the setting menu of the WP eStore plugin.

– I do have “Auto Return” turned ON in my Paypal profile.

– I give Google Analytics plenty of time, because of the delay, to display the sales. Sales that happened yesterday still don’t show in my Google Analytics account (0 sales yesterday, 0 sales today according to Google Analytics).

Here is the code I get in the source code of the confirmation page :

<script type=”text/javascript”>//<![CDATA[

// Google Analytics for WordPress by Yoast v4.06 | http://yoast.com/wordpress/google-analytics/

var _gaq = _gaq || [];

_gaq.push();

_gaq.push(,‘_addTrans’,’7P476046160843905′,’Style For Modern Men’,’1.00′,’0.00′,”,”,”,”,‘_addItem’,’7P476046160843905′,’1′,’Ebook look’,”,’1.00′,’1′,‘_trackTrans’);

(function() {

var ga = document.createElement(‘script’); ga.type = ‘text/javascript’; ga.async = true;

ga.src = (‘https:’ == document.location.protocol ? ‘https://ssl&#8217; : ‘http://www&#8217;) + ‘.google-analytics.com/ga.js’;

var s = document.getElementsByTagName(‘script’)[0]; s.parentNode.insertBefore(ga, s);

})();

// End of Google Analytics for WordPress by Yoast v4.0

//]]></script>

Thank you for your help !

[amin007]

I can see that the eStore plugin has added all the transaction details to the analytics tracking code so it should get tracked. I know that there were a few bugs in analytics plugin when Yoast upgraded to the v4 (he made some major changes in v4). Yoast released a few patches to address those issues. Can you upgrade the Google analytics plugin to v4.0.9 (this is the current version now) and give it a go?

[nuxly]

Hi,

Thank you for your answer.

I had already the 4.0.9 to make the test.

The visitor are recorded but still not the transaction.

Is there the possibility to use another analytics plugin ?

[amin007]

Yeah it should be possible to use a different analytics plugin. eStore just adds the bit of code related to the transaction:

‘_addTrans’,’7P476046160843905′,’Style For Modern Men’,’1.00′,’0.00′,”,”,”,”,‘_addItem’,’7P476046160843905′,’1′,’Ebook look’,”,’1.00′,’1′,‘_trackTrans’

Let me know which plugin you want to use and I will see what options they have to add the transaction tracking.

[jessie.m.davis]

I’m having the same issue that nuxly is having and I’ve followed all of the instructions, but my ecommerce is still not coming through on my Google Analytics. In addition, I don’t see the eStore transaction code in the source code of the thank you page when a sale has been made, so that may be my issue. Could you tell me what I might be doing wrong?

[amin007]

Are the download links getting shown on the thank you page after a payment?

Also, check this post:

https://support.tipsandtricks-hq.com/forums/topic/estore-and-google-analytics

[jessie.m.davis]

I’m actually not selling downloads, I’m using it in conjunction with eMember. Does that make a difference?

[amin007]

Doesn’t look like you have done step 3 from this instruction:

http://www.tipsandtricks-hq.com/ecommerce/google-analytics-e-commerce-tracking-for-wp-estore-850

Even if you don’t sell downloadable you need to do step 3 so the thank you page can contain the transaction information. This transaction details is then sent to the Google Analytics plugin.

[jessie.m.davis]

Thanks for your response. So I made the changes you suggested. I turned on the PDT, put in the identity token and pasted the shortcode into the thank you page.

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