An error occurred while trying to stamp the file!

[ben.rolfe]

Hi, I’ve just installed PDF Stamper (version 3.3.4, WordPress 3.1.2, PHP 5.2.17, CURL present, Ioncube present). Installation went fine, but when I try to stamp a file I get the “An error occurred while trying to stamp the file!” error message.

I have gone through the PDF File Creation Checklist. I am attempting to manually stamp the file, using the default settings and the pdf-stamper-sample-ebook (which I have put in the source files directory). The file has 644 permissions, both source and destination folders have 755.

Still no joy.

What next?

[amin007]

When you say “PDF File Creation” checklist do you mean the following thread?

https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

Can you please post the URL of the PDF File that you are trying to stamp (the value that you are using in the “URL of the source file” field of the manual stamp menu)

[ben.rolfe]

Hi Amin,

Thanks for the quick response.

Yes, I did mean the checklist from that thread.

The source file URL is http://www.copperpieces.com/wp-content/plugins/wp-pdf-stamper/source-files/pdf-stamper-sample-ebook.pdf

[amin007]

I have sent you an email to get site access so I can check it out.

[amin007]

Turned out that your “Fraxion Payments” plugin was locking the document and wasn’t letting PDF Stamper access the file so it couldn’t stamp. PDF stamper needs to be able to access the file so it can stamp it

[ben.rolfe]

Thanks so much for working this out. It’s nice when things just work, but it’s even nicer to know that you’ve got excellent support when something goes wrong.

I’ll see if the guys at fraxion can allow your plugin preferential access to PDFs.

I should’ve thought to try disabling plugins – might be a good idea to add that to the checklist.

[Michal]

Hi, i try make stamp, but it says me:

WP PDF Stamper – Manual Stamping

Error! Message: Cannot open /var/www/wp-pdf-stamper/wp-content/uploads/2010/06/pdf-stamper-sample-ebook.pdf ! Error Code: 1

if i try stamp your PDF file

or

WP PDF Stamper – Manual Stamping

Error! Message: Cannot open /var/www/kniihy/myslete-jinak001.pdf ! Error Code: 1

[admin]

One of the following two things is happening:

1) You have entered a wrong URL of your PDF file

or

2) The PDF File you are using as the source file is encrypted and cannot be edited.

Please go through this checklist which will help you sort out the mistake:

https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

[Author]

Posts