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Amazon s3 addresses have stopped working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Amazon s3 addresses have stopped working

  • This topic has 9 replies, 3 voices, and was last updated 8 years, 2 months ago by admin.
Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • February 9, 2017 at 9:01 pm #13996
    Feir
    Member

    Before adding anything I tested all addresses to s3. They worked and Paypal worked. I have changed nothing. Now I am receiving a notice with the same addresses that the connection can’t be made. I will have to take down my store until this is resolved. The only thing I notice is that s3 seems to have a new format. When I look at its link the region is included. Should I change my links to do this? I’m totally confused by what has happened.

    February 9, 2017 at 11:00 pm #75148
    wzp
    Moderator

    Something had to have changed somewhere. Maybe there was some update applied to your s3 region.

    Please review these instructions, to ensure proper setup of Amazon S3 integration.

    https://www.tipsandtricks-hq.com/ecommerce/amazon-web-services-simple-storage-service-aws-s3-integration-1101

    February 10, 2017 at 1:58 pm #75149
    Feir
    Member

    None of these previously working addresses has changed. They were set up according to the wp estore instructions [according to your link]. Everyone of them was tested before going public. They worked. I have had trouble before with the region chosen on S3. Originally I chose Montreal since I am in Canada. Upon hiring a technician I was told that the region Montreal wouldn’t work for wp estore. I was told to choose Ireland. I did and changed all my products accordingly. This worked. Now exactly the same thing is happening. Has the region of Ireland stopped being accepted? Do I have to change again?

    February 10, 2017 at 3:35 pm #75150
    wzp
    Moderator

    I was told to choose Ireland. I did and changed all my products accordingly. This worked. Now exactly the same thing is happening. Has the region of Ireland stopped being accepted?

    We shall investigate that.

    February 11, 2017 at 3:46 pm #75151
    Feir
    Member

    I have now bought S3 browser pro and changed my buckets to Ohio. I really don’t know if central Canada will work. Still no connection. I am now getting

    Error>InvalidRequest<Message>The authorization mechanism you have provided is not supported. Please use AWS4-HMAC-SHA256.</Message><RequestId>3037F832D97DBC40</RequestId><HostId>dr/Tijx/+oqqu9zUrwMVkAtQRwed8fuJU1DpZspZkVc//KvsZP6yCj2csPeTZhldY4jcoyr6Kfk=</HostId></Error>

    I have carefully inspected all my addresses on bothe the store and S3.

    All addresses are in the following format

    as3tp://goalsandbusiness.s3.amazonaws.com/hillprinciples/1-3/columbus.mp3

    February 11, 2017 at 5:36 pm #75152
    wzp
    Moderator

    have now bought S3 browser pro and changed my buckets to Ohio. I really don’t know if central Canada will work.

    Per Amazon…

    The following regions don’t support Signature Version 2. You must use Signature Version 4 to sign API requests in these regions:

    US East (Ohio) Region

    Canada (Central) Region

    Asia Pacific (Mumbai) Region

    Asia Pacific (Seoul) Region

    EU (Frankfurt) Region

    EU (London) Region

    China (Beijing) Region

    Translation: Don’t use those regions for S3 Integration.

    Ireland ***SHOULD*** have worked. Were you using the eu-west-1 region (Ireland)?

    February 11, 2017 at 5:49 pm #75153
    Feir
    Member

    Could you tell me how to assign signature 4 and I’ll give it a try.

    February 11, 2017 at 5:59 pm #75154
    Feir
    Member

    So you suggest I move the buckets back to Ireland? They also weren’t working there. I only saw one choice for region. It just said Ireland.

    February 11, 2017 at 6:23 pm #75155
    wzp
    Moderator

    Could you tell me how to assign signature 4 and I’ll give it a try.

    The plugin’s S3 integration coding must be upgraded on our end.

    March 12, 2017 at 2:43 am #75156
    admin
    Keymaster

    We have a new amazon S3 integration option that will work with all amazon S3 regions/zones:

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-amazon-s3-integration-addon-4247

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