all the download links are getting the typical error messages discussed here

[rweiss]

I have searched the forum and read through the solutions, and I still get these same errors that are discussed about not being able to

Here is the log file from the debug:

[02/14/2012 10:51 AM] – Status : Unresolved DL file path = /wp-content/uploads/filebase/holiday-seasons/Valentine_s-Day.mp3

[02/14/2012 10:51 AM] – Status : Resolved DL file path = /wp-content/uploads/filebase/holiday-seasons/Valentine_s-Day.mp3

[02/14/2012 10:51 AM] – FAILURE : Error on file_exists(‘/wp-content/uploads/filebase/holiday-seasons/Valentine_s-Day.mp3’)

I updated the plugin last night. I also disabled the caching program (w3-total-cache) just to see if that helped.

Any ideas?

[Peter]

Hi,

Can you please check this checklist:

https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

Then do what this post says and share the “download_manager_debug.log” debug file’s content here again:

https://support.tipsandtricks-hq.com/forums/topic/how-to-test-wp-estore-plugin-encrypted-download-system-on-your-site

[rweiss]

I have run through both the above. I tried all three methods of automatic URL conversion – and I get the same message on all three:

Please tell the site administrator the problem was due to the following reason:

The download script couldn’t locate the file associated with the digital product. If the administrator thinks this reason is in error, maybe a different URL conversion option might fix the problem.

Rick

[admin]

The debug file is complaining that the file you specified does not exists:

Error on file_exists('/wp-content/uploads/filebase/holiday-seasons/Valentine_s-Day.mp3')

What exact value do you have in the “Digital Product URL” field of this product?

[Author]

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