Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

All sales without a referring affiliate tracked to a particular affiliate

by

Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › All sales without a referring affiliate tracked to a particular affiliate

  • This topic has 4 replies, 3 voices, and was last updated 7 years, 11 months ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • June 5, 2017 at 10:49 am #14293
    mattsidnell
    Member

    When a client buys directly from the site without any referral at all, the client is for some reason linked to a particular affiliate id. (can provide the specific affiliate id but not on forum for data protection reasons).

    This happens when the client visits the site direct. I have checked for any accidental affiliate links in the normal process but cannot find any.

    I am confused and unsure what to do next.

    Matt

    June 5, 2017 at 12:01 pm #75798
    wzp
    Moderator

    Have you done a customization before and defined a “default Affiliate”?

    https://support.tipsandtricks-hq.com/forums/topic/non-affiliated-to-default-affiliate-or-selected-in-random/page/2#post-61939

    June 6, 2017 at 1:29 pm #75799
    mattsidnell
    Member

    Hi wzp

    I have just checked and both files are default values ‘None’.

    I am very confused about it as I cannot think where the id is coming from.

    Matt

    June 6, 2017 at 6:53 pm #75800
    wzp
    Moderator

    What is the ID?

    June 7, 2017 at 1:27 am #75801
    admin
    Keymaster

    Lets investigate this a little see what is going on this site. Please provide the following details:

    1) A link to your landing page in question (where you have the payment button)

    2) Which integration you are using (simply link to the integration documentation that you have followed from our site).

    All the available pre-made integration options are listed on our documentation under the “Integration Options” section (simply tell us which one you are following):

    https://www.tipsandtricks-hq.com/wordpress-affiliate/

    3) Enable debug by checking the enable debug field in the settings menu of the affiliate plugin so you can provide us some log data when we ask for it.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ