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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › After update shipping costs remain for digitals too
Hello, think to have a problem: today a customer bought from my site a digital photo and he paid also for shipping costs (shipping only for physical).
trying to find out the problem i notice that
– if you buy 1 digital and 1 or more prints shipping costs are correctly charged for physical product;
– if customer change idea and removes physical by cart the shipping costs are always charged.
URL of cart already excluded from cache
do have some hints?
thanks
Hi,
Can you please provide a link to your gallery page so we try adding to the cart?