After Logging In The Site Header Doesn't Display Correctly

[mikelies]

On all of the non-home pages there is a header image of downtown Denver. It displays correctly until a user logs in as a member. Then the header image is shifted down and creates a space above the image and below the black bar that shows the site’s tan background color.

How do I fix this issue when members login?

Thanks,

Mike

[admin]

Our plugin doesn’t touch the header at all. There is likely a customization that you added for when members are logged-in. That customization is messing up the header.

Please do the following test to see if you can figure out if the customization is in your theme’s file or in a plugin’s file:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[mikelies]

I use the DIVI theme and the header is just a full width module at the top of the page. When switching to the default WordPress theme the image does not show up at all due to it being a module in DIVI.

Additionally, I deactivated all the plugins except WP eMember and the image still shows incorrectly only when logged in.

[admin]

Is it the admin toolbar that appear in the top that is pushing the image down? It would be good if you could share a link to your login page and the login details of a test member so I could see it.

Can you enable the following option from eMember settings to see if that makes any difference?

Hide Admin Toolbar for All

[mikelies]

Here is the test account login details and login page.

testaccount

RhErPT794by2516

[http://goldcompassrealestate.com/careers/]

I checked the ‘Hide Admin Toolbar for All’ and it did not help.

[admin]

Thank you. I can’t see how emember plugin’s CSS is causing it though. I will send you an email for it.

[Author]

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