Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › After checkout is clicked, it redirects to paypal with an empty cart
Tagged: Cart not updating, PHP Session
- This topic has 9 replies, 4 voices, and was last updated 14 years, 10 months ago by christinecapri.
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November 13, 2009 at 4:40 am #424djc200Member
Here’s the store:
[http://blog.flatflashgroup.com/?page_id=36]
The code on the page:
1GB Flatflash Duo [wp_eStore:product_id:1:end]
2GB Flatflash Duo [wp_eStore:product_id:2:end]
<!–show-wp-cart-for-digital-products–>
I can’t seem to get it to checkout to paypal properly. Also, I’d like for it to continue to add items to cart until the user checks out. What am I missing?
Thanks!
DC
November 13, 2009 at 5:29 am #15962amin007ParticipantPHP session on your site isn’t working. Please contact your hosting provider and ask them to fix it and the shopping cart will work fine.
November 18, 2009 at 3:03 am #15963clickbuildMemberI am having the same problem with paypal but the cart is working fine. I tested sessions by adding to the cart, then deleting all sessions files – and seeing the cart is reset.
I added print_r($_SESSION); to the wp index file and the eStore_payment_submission.php file – it shows the cart contents on all pages, but it does NOT show on the eStore_payment_submission.php page, no matter what I try, Weird huh.
Disabled all plugins, switched to the base theme and tried a bunch of debugging tricks but still no joy. The session is not loaded for the submissions page.
Any suggestions?
edit: actually is only shows
Array
(
[eStore_custom_values] =>
)
November 18, 2009 at 8:09 am #15964amin007Participant@clickbuild, please post a link to the page where I can have a look at this. The problem maybe similar but sometimes it can be caused by different things.
November 18, 2009 at 4:57 pm #15965clickbuildMemberSite is at [http://www.crystalmystic.com]
Site is password protected until live – use steve/steve (I have tried all tests with password removed just in case)
Use /a.php to see $_SESSION contents
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Steve
November 18, 2009 at 8:56 pm #15966amin007ParticipantYours doesn’t seem to be a Session issue. Are you using PHP4?
December 31, 2009 at 9:56 pm #15967christinecapriMemberHello … I am unsure of how to create a support ticket. My site is done and I am ready to launch BUT when I test the PAY button it seems to be going through and then says error detected … shopping cart is empty. My web designer emailed you all and was told the PHP was not enabled … I created a support ticket with my webhost (Vodahost) and they assured me it was enabled. They told me to get back to you. What information do you need? I do not know technical terms.
This is the page with the issue: [https://www.paypal.com/cgi-bin/webscr]
This is my website: [www.theeroticwriter.com]
Christy My web designer is Stephanie Hider
December 31, 2009 at 9:59 pm #15968christinecapriMemberI just checked again and it seems to be working … I am so confused
Christy
January 1, 2010 at 2:10 am #15969amin007ParticipantWorking is good
Like I said it happens when the PHP Session variable doesn’t work properly on your hosting. Your hosting provider must have fixed it after you complained.
January 1, 2010 at 3:33 am #15970christinecapriMemberThank you … Christy
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