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Affiliates not automatically logging into affiliate account

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Affiliates not automatically logging into affiliate account

  • This topic has 3 replies, 2 voices, and was last updated 11 years, 3 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • March 18, 2014 at 5:09 am #9724
    neilcas
    Member

    I have the latest Paid Memberships Pro (v1.7.8.2) along with WP Affiliate Platform (v5.7.8).

    In WP Affiliate Platform under the “WP Users Settings” tab, I have set it up so that when users sign up with Paid Memberships Pro by enabling:

    *Automatically Create Affiliate Account

    *Automatically Log Into Affiliate Account

    *Automatically Logs Out

    I notice that the affiliate account is in fact created when user gets added to Paid Memberships Pro; however when the affiliate tries to go to [www.domain.com/affiliate] , it does not automatically log them in. Instead, it shows the normal Login/Registration Page and they have to login manually. The user ID matches with what is on PaidMemberships Pro so I don’t know why it’s not working. If I type in the same credentials that are used to log into PaidMembershipsPro then it logs into the affiliate system.

    On a side note, I notice that you can “Make PayPal Email Address a Required Field”. But when the account is automatically created, how are you able to obtain their PayPal address? With that being said, can we incorporate or integrate a feature which would require their PayPal address before they are fully automatically logged into [www.domain.com/affiliate] “for the very first time” as it will notify the affiliate that it is required to enter their PayPal before they are granted access and privileges. It would be in the best interest of everyone if the PayPal addresses of all affiliates are available so that we can do mass PayPal payments. It would be very laborious if we were to reach out to each individual affiliate requesting their PayPal address. If one cannot obtain their PayPal address with the automatic account creation and login, then the automatic account creation is not pragmatic and it may be better to disable that function.

    Please help and advise.

    March 19, 2014 at 4:06 am #61693
    admin
    Keymaster

    The automatically logging into the site gets triggered by a WordPress hook when a user logs in using the WordPress’s login system. So you will need to verify that the membership plugin that you are using is triggering the WordPress login hook.

    Do the following test:

    Preparation – Go to the settings menu of the affiliate plugin and enable the debug option (so we can see what happens when you try to log in).

    1) Go to the standard WordPress login form (not your membership one).

    2) Now, log into the system using a WP user’s account and check if that user got logged into the affiliate system.

    March 22, 2014 at 7:31 pm #61694
    neilcas
    Member

    We are using Profile Builder plugin and we only ask for user name, email and password (no first/last name needed). It creates the account fine when you go under “Manage Affiliates”, but it doesn’t automatically log them in. We get something like this:

    [03/22/2014 7:14 PM] – SUCCESS :

    Array

    (

    [refid] => danielle

    [pass] => $P$BMHa70arLH0juTdYk0dBC7BlUWe/kG0

    [email] => email123@gmail.com

    [firstname] =>

    [lastname] =>

    [date] => 2014-03-22

    [commissionlevel] => 20

    [referrer] =>

    )

    [03/22/2014 7:14 PM] – SUCCESS :WP User Integration –

    Per your instructions, there was no debug log for login. I also disabled “Make PayPal Email Address a Required Field” as I thought that may be what was throwing a wrench into the mix. Nothing gives. Need your help!

    What can we do?

    [/email]

    March 23, 2014 at 4:01 am #61695
    admin
    Keymaster

    Have you done the test I requested you to do in my previous reply. First we need to figure out if the issue is with this custom integration you are doing or with the plugin. We will know that if you do that test.

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