Affiliate Sign in not working

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This topic has 5 replies, 3 voices, and was last updated 7 years, 8 months ago by admin.

Viewing 6 posts - 1 through 6 (of 6 total)

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Posts
October 25, 2017 at 4:17 pm #14490

wyscribe
Member

Affiliates are trying to sign in and the button is not active.

October 25, 2017 at 4:55 pm #76635

wzp
Moderator

Which button? Please provide a link to your site.

October 26, 2017 at 9:06 pm #76636

wyscribe
Member

The sign up button. [https://grapevinestudies.com/affiliate/]

October 26, 2017 at 10:05 pm #76637

wzp
Moderator

No matter what Affiliate ID I choose, it does not let me register. Is ***THAT*** the problem?

October 26, 2017 at 10:32 pm #76638

wyscribe
Member

No, once you do choose an ID, and a password it either tells you that you still need to fill in the password or won’t push you through to the next page. We have had to add 3 people manually.

October 26, 2017 at 11:02 pm #76639

admin
Keymaster

You have a javascript error on the site coming from something like FBEvents plugin I think.

Please do the following test to identify which plugin is causing that error:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

The following post is useful too:

https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
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