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Affiliate registration not working

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Affiliate registration not working

Tagged: registration, User Accounts, wp affiliate platform

  • This topic has 5 replies, 3 voices, and was last updated 12 years, 6 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 31, 2012 at 8:45 pm #7802
    elution
    Member

    Dear Tip and Tricks

    Affiliate signup does not work on any of WordPress sites on my server. Visitors can register and both the visitor and admin receive an email, but no accounts are actually created. I have setup a site for testing at [www.robertamey.co.uk] I can give you any access you might need to investigate. I have several domains on this server which I’d like to use WP Affiliate Platform with. Is there anything I can try?

    Website Configuration:

    WordPress 3.4.2, WP Affiliate Platform v5.3.2, PHP v5.4.0, MySQL v5.1.66, Webserver IIS 7.5

    Kind Regards

    Rob

    November 1, 2012 at 12:56 am #50941
    Peter
    Member

    Hi Rob,

    This might be an issue related to DB columns being out of sync.

    Please see this post and follow the instructions:

    https://support.tipsandtricks-hq.com/forums/topic/issues-related-to-database-table-columns-out-of-sync

    November 1, 2012 at 8:47 pm #50942
    elution
    Member

    Hello Peter,

    I have followed the instructions as advised, unfortunately accounts are still not created. Is their anything else I can check? Or would you like access to my site?

    Kind Regards

    Rob

    November 1, 2012 at 10:36 pm #50943
    Peter
    Member

    Hi Rob, we have sent you an email to get access to the site so we can investigate this.

    November 27, 2012 at 9:39 pm #50944
    elution
    Member

    Dear Tips and Tricks

    You kindly fixed this issue for one of my domains (robertamey.co.uk) before, then made an update to the core plugin for so that it works on future installations. However… I have tried to reinstall the updated plugin again on another of domains (makeandcraft.com) but I have the same problem where visitors can register, both the visitor and admin receive an email, but no accounts are actually created. You previously fixed my issue by modifying database tables, the tables in makeandcraft.com must still be incorrect from my original install prior to the fixed version you made for me. Please can you take a look, let me know if you’d like FTP access again.

    Kind Regards

    Rob

    Website Configuration:

    WordPress 3.4.2, WP Affiliate Platform v5.3.7, PHP v5.4.0, MySQL v5.1.66, Webserver IIS 7.5

    November 28, 2012 at 5:17 am #50945
    admin
    Keymaster

    Please reply to the email I sent you so I can take a look at this other site.

    Update: I think your update didn’t work for some reason. I reloaded the plugin and it worked fine for me.

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